Experienced pharmacovigilance professional with a proven track record in drug safety, regulatory compliance, and clinical research, seeking to contribute expertise to the pharmacovigilance and clinical research field in the United Kingdom. Committed to ensuring drug safety and compliance with a legal permit to work in the UK .
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Operations specialist, Lead Quality Specialist &Workflow Lead
IQVIA (Quintiles and IMS Health, Inc)
Kochi (India)
04.2022 - 09.2023
Responsibilities:
Daily, crafted a detailed workflow tracking sheet and assigned 300+ ICSR reports for data entry and quality review, meticulously meeting specified due dates
Created daily workflow plans, optimizing resource allocation and inventory management
Assigned essential and supplementary tasks as required to enhance overall efficiency
Implement and promote use of consistent, efficient and quality processes to meet timelines and deliverables according to requirements and standard operating procedures and assume accountability for the deliverables
Function as a Point of Contact for the delivery team for regulatory updates, quality concepts, applicable procedures, practices and conventions on the assigned projects
Work with individuals in identifying training needs based on quality review findings
Work with other team members to analyze Quality findings and help develop action plan to address them
Coordinate with the project team to support the Client during regulatory inspections at client sites with support from Quality Manager
Miscellaneous:
Served as a Subject Matter Expert (SME) for safety database automation and the development of new databases
Actively participated in activities such as Day in the Life (DITL) testing, User Acceptance Testing (UAT), and Dry Run testing
Created testing scripts for Dry Run testing, encompassing two distinct databases
Collaborated with various teams, including the medical review team, finance team, project managers, compliance/QA team, and project training manager
Interacted with client license partner companies, client SMEs, Pharmacovigilance Vendor managers, IT professionals, and safety database development teams to ensure seamless operations and project success.
Operations specialist 1
IQVIA, (Quintiles and IMS Health, Inc)
Kochi (India)
10.2020 - 04.2022
Mentored 30+ associates for data entry and quality review roles, nurturing a highly capable and motivated team
Trend analysis done for internal and external quality issues and identified field based and error type-based trends which helped improve team quality and saved 2 candidates from expulsion
Corrections POC, where internal and external case corrections were handled and performed after discussion and finalization
Triage Review/Individual case safety reports (ICSRs) from the spontaneous, literature, regulatory and clinical trial cases
Review of audit and inspection requests
Review of SOP/WI and SDEA sections as applicable
Prepare procedural documents (SOPs and WIs, Data entry Argus Manual)
Providing feedback to respective stake holders based on trending analysis observed in quality check to ensure compliance
CAPA drafting based on the deviations arise through identified non-conformance
Regulatory submission of ICSRs:
USFDA, EMA, MHRA, TGA, PvPI, Health Canada and MOH (Russia)
Developing submission QC checklist
Monitoring team and timely submission of ICSR to regulatory authorities
Regulatory compliance monitoring
Medical Service Analyst
Accenture Services Pvt Ltd
Chennai (India)
07.2018 - 09.2020
Complete processing of ICSR's which included case book-in, triage, data entry and narrative writing of all ICSRS
Quality review of completed cases, achieved consistently 98% accuracy whilst adhering to regulatory requirements.
Identify clinically relevant information that may be missing from case reports and facilitate its collection, if needed, by preparing follow-up requests in consultation with medical staff.
Assessed case reports for seriousness, severity and causality assessments, and generate SUSAR reports when
necessary. Developed narrative.
Streamlined operations by adeptly coding medical terms and evaluating causality through precise utilization of
MedDRA and CCDS.
Monitored and triaged the PVO mailbox, escalating if emails were not actioned within timeline (POC for PVO Mailbox)
Handled CSR Team (Corporate Social Responsibility).
Junior Drug Safety Associate
Apcer life sciences
Delhi (India)
04.2017 - 06.2018
Skillfully managed the receipt and processing of solicited and unsolicited AEs and SAEs reports, meticulously adhering
to guidelines
Performed initial checks on incoming adverse event case reports, ensuring completeness, legibility, and ensure scientific rigor by accurately, completely, and consistently entering adverse event data from source documents into the Safety Database.
Suspect products and concomitant medications coding using Company and WHO Drug Dictionary respectively; coded medical history, product indications and adverse event terms using MedDRA; determined listedness of adverse events using appropriate reference safety documents
Accountable for performing the appropriate clinical assessments (including the assessment of seriousness, labeling and company causality for each adverse event) adhering to SOPs/other controlled documents and regulatory requirements
Instructed staff during fire drills, communicating evacuation routes and proper reporting techniques.
Education
M Pharmacy - Pharmaceutical Management and Regulatory affairs
Jawaharlal Nehru technological university
Hyderabad (India)
02.2013 - 06.2015
B Pharmacy - Pharmacy
Jawaharlal Nehru Technological University
Hyderabad (India)
02.2009 - 06.2013
Skills
Training's materials of PV on Quality improvisation through sampling review
Literature surveillance
ICSR Regulatory submissions
Quality Management
CAPA drafting on the deviations
Cross-functional team coordination
KPI implementation
Process improvement strategies
Core Strengths
Teamwork and collaboration
Communication and Interpersonal Skills
Strong problem-solving and decision-making skills
Ability to work under stress
Flexibility and adaptability
Knowledge of ARGUS (82 & 72), Med DRA and Veeva Vault Safety
Dictionary : MedDRA 240 & WHO Drug
Awards and Recognization
IQVIA: “Impact Awards” Quarterly award for outstanding performance in a Lead role across (Won 5 times & 1 Bronze Medal).
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Operations specialist, Lead Quality Specialist &Workflow Lead
IQVIA (Quintiles and IMS Health, Inc)
04.2022 - 09.2023
Operations specialist 1
IQVIA, (Quintiles and IMS Health, Inc)
10.2020 - 04.2022
Medical Service Analyst
Accenture Services Pvt Ltd
07.2018 - 09.2020
Junior Drug Safety Associate
Apcer life sciences
04.2017 - 06.2018
M Pharmacy - Pharmaceutical Management and Regulatory affairs