Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Youzeen Thapa

York,United Kingdom

Summary

Detail-oriented mail team member versed in receiving, sorting and dispatching parcels. Highly organised in managing mail movements and thorough in maintaining documentation. Strengths include time management, multitasking and focus on efficiency.

Overview

1
1
year of professional experience

Work history

Parcel Sorter

DPD Local
North Yorks, North Yorkshire
02.2023 - 06.2023
  • Manually loaded, unloaded and moved parcels, lifting and carrying up to 40 kg.
  • Applied improved loading strategies to maintain continuous flow throughout the warehouse.
  • Led 5 junior staff to improve sorting techniques, leading to [Number]% increase in operational efficiencies.
  • Conducted 100 quality checks to verify parcels were correctly handled and stored to task specifications.

Crew Member

Mac Donald's
North Yorks, North Yorkshire
10.2022 - 01.2023
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Flexibly took on various roles to support workflow.
  • Acted as team player by helping colleagues finish their tasks.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Supported store goals by maximising sales opportunities and providing great quality service.
  • Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.

Education

Bachelor of Business Administration - BA HONS (International Business)

York St John University
York
09/2022 -

Skills

  • Labelling
  • Parcel sortation techniques
  • Warehouse support
  • Hand sorting
  • Mail scanning device operation
  • Data entry
  • Customer service
  • Sales strategies
  • Call centre operations
  • Schedule management
  • Order accuracy

Languages

English
Fluent

Timeline

Parcel Sorter

DPD Local
02.2023 - 06.2023

Crew Member

Mac Donald's
10.2022 - 01.2023

Bachelor of Business Administration - BA HONS (International Business)

York St John University
09/2022 -

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Youzeen Thapa