Youssef EL Mezouarti
London,ENG
Summary
Highly skilled and detail-oriented Infrastructure Technician with over 4 years of experience in managing and maintaining IT infrastructure, including servers, networks, and storage systems. Proficient in troubleshooting and resolving technical issues, implementing security measures, and optimizing system performance. Excellent communication and teamwork abilities, with a proven track record of ensuring system reliability and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Analyst
Fortnum & Mason
07.2020 - Current
- Manage and maintain IT equipment, ensuring high availability and performance.
- Perform routine system checks and preventive maintenance to minimize downtime.
- Troubleshoot and resolve hardware, software, and network issues.
- Coordinate with IT team members to support infrastructure projects and upgrades.
- Document system configurations, procedures, and incident reports.
Education
High School Diploma -
University of Hassan II Casablanca Ain Chok
Morocco07.2002
No Degree -
College Abidar Al Ghifari
Morocco07.1997
Skills
- Provided technical support to end-users for hardware, software, and network issues
- Assisted in the installation and configuration of servers, workstations, and network devices
- Managed user accounts, permissions, and access controls
- Conducted regular backups and ensured data integrity and availability
- Collaborated with the IT team to implement system improvements and updates
Certification
MTA: Mobility and Device Fundamentals
MTA Networking Fundaments
BCS Level 3 Award in Cloud Services
BCS Level 3 Award in Business Processes
BCS Level 3 Award in Coding and Logic
Infrastructure Technician level 3
Languages
Arabic, French, English
Native language
Timeline
IT Support Analyst
Fortnum & Mason
07.2020 - Current
High School Diploma -
University of Hassan II Casablanca Ain Chok
No Degree -
College Abidar Al Ghifari
Similar Profiles
Karanjeet PalKaranjeet Pal
Talent Acquisition Resourcer at Fortnum & MasonTalent Acquisition Resourcer at Fortnum & Mason
Isobel HoughtIsobel Hought
Sales Associate at Fortnum and MasonSales Associate at Fortnum and Mason
Kamran HussainKamran Hussain
Customer Ordering Advisor at Fortnum and MasonCustomer Ordering Advisor at Fortnum and Mason
Ezekiel FamurewaEzekiel Famurewa
Section Quantity Surveyor at BAM NuttallSection Quantity Surveyor at BAM Nuttall
Salma islam MoniaSalma islam Monia
Housekeeping supervisor at Omni Facilities ManagementHousekeeping supervisor at Omni Facilities Management