Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Youssef Aboud

Youssef Aboud

York,Yorkshire

Summary

A highly organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Possesses a strong willingness to take on additional responsibilities to contribute to and achieve team goals with a solid background in advocacy and project management, possessing skills in research and community engagement. Demonstrates strong communication and analytical abilities. Committed to driving meaningful change in human rights initiatives.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Support Sales Associate

Ralph Lauren Corporation
York, Yorkshire
12.2023 - Current
  • Identified and resolved potential problems to guarantee smooth and efficient workflow.
  • Greeted and directed incoming guests to support seamless office flow.
  • Maximised stock levels on sales floor, consistently maintaining logical order in the stockroom to ensure efficient replenishment.
  • Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
  • Maintained positive and professional demeanor under pressure, handling difficult situations with composure and tact.
  • Generated reports to inform management and aid in senior decision-making.
  • Volunteered for additional tasks and projects, demonstrating initiative and a commitment to going extra mile.
  • Handled complex customer complaints, consistently earning positive feedback from management for effective conflict resolution.
  • Performed daily stock replenishment on a continual basis to maximise sales opportunities while managing more than 40 customer calls a day.
  • Won multiple awards during tenure as a support sales associates including a prestigious Quarterly Award.
  • Heavily contributed towards a record yearly shrink result of 0.08%.
  • Took up tenure as an Asset Protection ambassador assistant.

Event Coordinator

Lycée Franco-Hellénique Eugène Delacroix
Athens
10.2019 - 06.2021
  • Analysed event needs to outline and define scope of services and project requirements.
  • Planned large-scale events such as trade shows, conferences and meetings.
  • Managed support staff and vendor coordination to facilitate logistics during event.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.

Think Tank Communications Manager

York
09.2024 - Current
  • Led team in organising high-profile research and data collection.
  • Developed digital content to improve brand presence.
  • Facilitated cooperation between individuals and assigned tasks to the team.
  • Oversaw the research and liaison between think tank and stakeholders.

Education

Certificate of Higher Education - Law & Criminology

University of York
York
06.2025

French Baccalaureate -

Lycée Franco-Hellénique Eugène Delacroix
Athens, Greece
09.2018 - 06.2022

Skills

  • Dependable and Responsible
  • Problem-Solving
  • Self-Motivated
  • Flexible and Adaptable
  • Active Listening
  • Teambuilding
  • Interpersonal Communication
  • Conduct Research
  • Social Justice
  • Criminal Justice
  • Background Research

Languages

Arabic
Native
French
Fluent
English
Fluent
Spanish
Upper intermediate
Greek
Intermediate

Timeline

Think Tank Communications Manager

09.2024 - Current

Support Sales Associate

Ralph Lauren Corporation
12.2023 - Current

Event Coordinator

Lycée Franco-Hellénique Eugène Delacroix
10.2019 - 06.2021

French Baccalaureate -

Lycée Franco-Hellénique Eugène Delacroix
09.2018 - 06.2022

Certificate of Higher Education - Law & Criminology

University of York

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Youssef Aboud