Summary
Overview
Work history
Skills
Languages
Ventures - Social Media Manager
SEN Volunteering
Education
Affiliations
Refrences
Timeline
Generic

Youssef Abdullah

London

Summary

Great with managing and running successful social media pages. Successfully managing to grow the pages in both followers and follower retention to boost engagement. Excellent with engaging with followers, which creates a sense of community.


Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.


Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Overview

3
3
years of professional experience

Work history

Sales advisor

Rituals - Brent Cross
London
09.2024 - Current
  • Greeted customers, by offering them complementary tea, which led to a 30% increase in sales.
  • Always upsold, and cross sold customers, which led to an extra 50% of the total value of the transaction.
  • Always there for customer's needs, increasing probability of purchase.
  • Processed an average of 30 cash and card payments, with 100% accuracy.

Seasonal sales assistant

Clarks
London
07.2024 - 09.2024
  • Ensured product displays were well organised, clean, and visually appealing to the customers.
  • Exceptional customer service, which led an increase of sales by 20% when recommending add ons.
  • Greeted customers and offered assistance with selecting products, finding the right shoe fit all the way till the purchase, which resulted in a 90% purchase rate.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Cashier

Co Op
London
02.2023 - 05.2024
  • Processed an average of 100 cash and card payments daily with 100% accuracy, ensuring customer confidentiality and trust in handling transactions.
  • Managed end-of-day reconciliation processes with precision, resulting in a 100% accuracy rate and ensuring all financial transactions were accounted for properly.
  • Welcomed and assisted an average of 100 customers daily, providing exceptional service and addressing inquiries promptly to enhance customer satisfaction levels by 20%.


Sales assistant

Moss Bros
London
04.2022 - 12.2022
  • Increased sales by actively recommending products that best met the needs of customers, contributing to a 15% boost in average transaction value.
  • Collaborated with the marketing team to create targeted promotional campaigns that resulted in a 30% increase in foot traffic and sales during peak hours.
  • Executed strategic product placement tactics resulting in a 15% increase in sales of newly shelved items within the first month of implementation
  • Processed an average of 100 cash and card payments daily with 100% accuracy, ensuring customer confidentiality and trust in handling transactions.


Skills

  • Multi-asking
  • Customer relations
  • Team leader
  • Service knowledge
  • Product knowledge
  • Social media knowledge
  • Social media growth expert
  • Social media account manager
  • Cash handling

Languages

English
Native
Arabic
Fluent

Ventures - Social Media Manager

  • Successfully created many pages on Instagram, to a combined following of over 1 million followers, which I now use to market for brands that would like more recognition.
  • I have created pages on Tiktok, to a combined following of over 50,000 followers.

SEN Volunteering

I volunteer at Childs Hill primary school, at the SEN department.

  • Provided individual support to students with, autism, ADHD, dyslexia, and learning disabilities.
  • Adapted teaching methods to meet diverse learning needs.
  • Collaborated with teachers and parents to monitor student progress.

Education

Hampstead School 09/2021 - 06/2023 - A Levels - London, England:

Finance: A

IT: A

Photography: C

Whitefield School 09/2016 - 05/2021 - GCSEs - London, England

I have gained 10 GCSEs with grades ranging from 7 to 5, including:

Maths: 7

English Language: 5

English Literature: 5

Affiliations

  • Interested about technology, such as computers, latest technology releases, and etc.
  • Love to keep up with current affairs, to see how it will affect us.
  • Interested about the stock market, and how global economies run.
  • Learning about Real Estate.
  • Love to go out and enjoy nature.
  • Interested in Fashion.
  • Travelling and Exploring different cultures.
  • Huge football fan.
  • Love gaming.
  • Physical wellbeing and fitness (love going on morning jogs and going gym).

Refrences

References available upon request.

Timeline

Sales advisor

Rituals - Brent Cross
09.2024 - Current

Seasonal sales assistant

Clarks
07.2024 - 09.2024

Cashier

Co Op
02.2023 - 05.2024

Sales assistant

Moss Bros
04.2022 - 12.2022

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Youssef Abdullah