
Experienced in core estate agency practices and compliance, with a strong focus on buyer and vendor communication, property viewings, and presentation. Skilled in enquiry handling, follow-up, rapport building, needs analysis, and objection handling at a foundational level. Demonstrates excellent diary and time management, a target-driven mindset, and a professional telephone manner. Proficient in listings, sales progression, process awareness, viewing strategy, follow-up, negotiation fundamentals, and holds viewer certificates. Experienced in one-to-one coaching with an experienced estate agent.