Summary
Overview
Work history
Education
Skills
Timeline
Generic

Yordanos Gebrehiwot

Leeds,UK

Summary

I'm a motivated and reliable team player with over three years of experience as a barista, alongside a strong background in retail, customer service, and care work. I've worked in care homes and with children, gaining valuable skills in empathy, patience, and clear communication. I've also taken part in charity work, which has helped me build a strong sense of community and teamwork.

Across five years of hands-on experience, I've developed excellent interpersonal and problem-solving abilities. I work well under pressure and always aim to create clean, organised environments through consistent cleaning and stock management. I'm detail-oriented, offer fast and friendly service, and understand the importance of food safety, preparation, and presentation.

I'm self-motivated, dependable, and committed to delivering high-quality results while meeting targets and deadlines.

Overview

6
6
years of professional experience

Work history

Assistant cache

Leeds camps
Leeds, UK
03.2019 - 04.2019
  • Worked with primary children and organized activities to enhance their health and well-being.
  • Drove goal achievement by quickly and accurately completing allocated tasks and offering assistance to team members.
  • Identified areas of improvement in health and safety measures to ensure secure environments for primary school children.
  • Took on additional tasks on manager's request.
  • Used problem-solving skills to resolve challenges and prioritise workload.

cashier

SSP Food Travel Experts
Leeds, UK
06.2022 - 07.2025
  • Consistently sought ways to go above and beyond job requirements and exceed customer expectations.
  • Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Identified areas of health and safety improvement to maintain safe and secure customer environments.
  • Collaborated with team members to deliver outstanding customer service, elevating customer satisfaction levels.

Care Assistant

Jodie boucher care home
Leeds, uk
02.2023 - 04.2023
  • Provided personal care and support to elderly residents with Alzheimer's, assisting them with essential daily tasks such as eating, washing, administering medication and devising engaging activities.
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Prepared and served nutritious meals, catering to diverse dietary requirements.

Work Experience

Canal & River Trust
Leeds, UK
03.2019 - 04.2019
  • Developed and implemented strategic plans to increase awareness and support for the organisation's mission.
  • Managed volunteer recruitment, training, and scheduling, ensuring effective use of resources for charity events.
  • Developed green and blue spaces in highly developed areas of Leeds through Canal River Trust.
  • Solved complex problems with effective teamwork and communication skills.

Education

GCSEs - Art, health and social care-level 2 pass, science

Mount St Mary's Catholic High School
Leeds

level2 diploma - health and social care nutrition

Leeds city college of science

Leeds city college of science

Level2 diploma - health and social care

Leeds city college of science

Skills

  • Communication
  • Team working
  • Planning and organizing
  • Empathy
  • Positive attitude
  • Customer Service
  • Multi-tasking
  • Customer assistance

Timeline

Care Assistant

Jodie boucher care home
02.2023 - 04.2023

cashier

SSP Food Travel Experts
06.2022 - 07.2025

Assistant cache

Leeds camps
03.2019 - 04.2019

Work Experience

Canal & River Trust
03.2019 - 04.2019

level2 diploma - health and social care nutrition

Leeds city college of science

GCSEs - Art, health and social care-level 2 pass, science

Mount St Mary's Catholic High School

Leeds city college of science

Level2 diploma - health and social care

Leeds city college of science
Yordanos Gebrehiwot