Overview
Professional summary
Work history
Skills
Education
Certification
Timeline

YOON EI EI LWIN

Botanical Beauty
Bristol,United Kingdom
6
years of professional experience
1
Certification

Dedicated professional specializing in customer service excellence, boutique operations, and inventory management. Experienced in market analysis and operational support, demonstrating strong leadership and communication skills to drive organizational success. Committed to delivering exceptional results while fostering collaboration aligned with long-term business objectives.

Work history

Volunteer Administrator

4 Months
Hypen Youth Organization | 10.2022 - 02.2023
  • Coordinated meetings and schedules
  • Supported team communication and planning
  • Strengthened organisational and administrative skills

Nail Artist

1 Year
Botanical Beauty | 09.2025 - 09.2026
  • Build strong customer relationships through communication and attention to details
  • Managed appointment scheduling and support smooth daily operations
  • Delivered personalized customer service with trending designs and colors
  • Organized stock and monitored product availability

Sales assistant and team support lead

1 Year 8 Months
Ngwe Nagar Traditional Clothing | 06.2022 - 02.2024
  • Welcomed customers, provided tailored product recommendations, and delivered high-quality, friendly service on the shop floor
  • Analysed customer buying patterns and aligned stock presentation with visual merchandising standards to maximise product visibility
  • Conducted daily inventory audits and monitored stock levels to guarantee stock accuracy
  • Led and supported junior team members during peak trading hours, ensuring operational efficiency and service excellence

Sales Assistant

11 Months
Jelly Bunny Myanmar | 06.2020 - 05.2021
  • Welcomed clients, introduced product features and helped find correct size
  • Handled cash and point of sale (POS) transactions efficiently while managing the checkout queue
  • Maintained clean, organized displays according to strict brand visual merchandising standards
  • Monitored inventory level on the floor, and retrieved items from the backroom

Skills

Customer Service Excellence
Boutique operations & POS
Inventory & Operational Support
Market Analysis
Customer relationship management systems
Project management software experience
Team Coordination
Leadership & Communication
Office equipment operation

Education

Master of Science - Supply chain Management

University of the West of England | 9 2024 - 9 2025

Modules: Project Management, Global Supply Chain Management, People and Organizations

Bachelor of Arts - Business and Management

University of Essex | 8 2021 - 10 2022
Modules: Global Business Environment, Strategic Human Resource Management, International Marketing Strategy

Certification

Unilever Supply Chain Analyst Professional Certificate (Ongoing)

Timeline

Nail Artist

Botanical Beauty
09.2025 - 09.2026Read More

Volunteer Administrator

Hypen Youth Organization
10.2022 - 02.2023Read More

Sales assistant and team support lead

Ngwe Nagar Traditional Clothing
06.2022 - 02.2024Read More

Sales Assistant

Jelly Bunny Myanmar
06.2020 - 05.2021Read More

University of the West of England

Master of Science from Supply chain Management
9 2024 - 9 2025Read More

University of Essex

Bachelor of Arts from Business and Management
8 2021 - 10 2022Read More
YOON EI EI LWIN