Yonka Uzunska
Crawley,West Sussex
Summary
Accomplished accounting professional with extensive expertise in accounts receivable and payable, balance sheet reconciliations, and tax preparation. Demonstrates proficiency in cash handling, bank reconciliations, and the SAGE system. Adept at managing month-end reports, invoice processing, and cost accounting with a strong understanding of accountancy ethics. Known for effective communication, organisational skills, and customer service orientation. Career goal includes leveraging comprehensive bookkeeping operations to enhance financial accuracy and efficiency within a dynamic organisation.
Overview
16
16
years of professional experience
Work History
Team member
Pret A Manger
London, Gatwick Airport, United Kingdom
01.2024 - Current
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Processed admission payments and issued tickets to guests.
- Facilitated customer relations for increased brand loyalty.
- Provided excellent customer service to enhance business reputation.
- Managed cash register transactions for accurate record keeping.
- Displayed teamwork skills to improve overall productivity.
- Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Received complaints and feedback, escalating as necessary for swift resolution.
Barista
Costa Coffee
London, Gatwick Airport, United Kingdom
10.2019 - 01.2024
- Streamlined order taking process, reducing wait times for customers' convenience.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Created speciality drinks according to exact customer requests and preferences.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Managed queue effectively during peak hours for seamless checkout process.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Assessed notes and vouchers to determine validity and decrease fraudulent activities.
- Resolved customer complaints and answered queries about store products.
accounting assistant
Nova Trade LTD
Saedinenie, Bulgaria
10.2008 - 10.2018
- Reconciled bank statements monthly, ensuring accuracy of records.
- Answered member calls regarding accounts and made necessary adjustments and payments.
- Examined financial documents to check totals, verify transaction accuracy and identify discrepancies.
- Prepared accurate financial reports for improved decision making.
- Conducted regular inventory checks, minimizing discrepancies.
- Updated records to keep account totals correct and current.
- Organized physical documentation of financial records in required formats and according to proper bookkeeping principles.
- Entered transactions into internal databases.
- Handled petty cash disbursement, preventing misuse of funds.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Displayed energy and enthusiasm in fast-paced environment.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Bachelor of Economics, RQF Level 6 - Marketing
Plovdiv University "Paisius of Hilendar"
Plovdiv, Bulgaria 09.2006 - 02.2011
Master's degree of Economics, RQF Level 7 - Accounting and Control
Academy of Economics "D.A. Tsenov"
Svishtov, Bulgaria 10.2016 - 02.2018
AAT Level 2 Certificate in Accounting - Accounting
Kaplan Financial Limited
United Kingdom 05.2024 -
Skills
- Accounts receivable and payable
- Deadline focused
- Cash handling
- Balance sheet reconciliation
- Tax preparation knowledge
- Debit and credit fluency
- Bank reconciliations
- Microsoft Office Suite
- SAGE system
- Payment Processing
- Bookkeeping
- Numeracy
- Effective communication
- Accounts payable / accounts receivable
- Organisational skills
- Accounts payable and receivable
- Accruals
- Cash allocations
- Transaction recording
- Accountancy ethics understanding
- Customer service orientation
- Product costing
- Balance sheet reconciliations
- Bookkeeping operations
- Product knowledge
- Month-end reports
- Commission calculation
- Sale ledgers
- Cash handling accuracy
- Cost Accounting
- Knowledgeable in accountancy
- Invoice processing
Timeline
AAT Level 2 Certificate in Accounting - Accounting
Kaplan Financial Limited
05.2024 -
Team member
Pret A Manger
01.2024 - Current
Barista
Costa Coffee
10.2019 - 01.2024
Master's degree of Economics, RQF Level 7 - Accounting and Control
Academy of Economics "D.A. Tsenov"
10.2016 - 02.2018
accounting assistant
Nova Trade LTD
10.2008 - 10.2018
Bachelor of Economics, RQF Level 6 - Marketing
Plovdiv University "Paisius of Hilendar"
09.2006 - 02.2011
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