Yolanda Lambert
Wellingborough ,Northamptonshire
Summary
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
21
21
years of professional experience
Work history
Fleet administrator
Salvation Army Trading Company
Kettering, Northamptonshire
2016.04 - 2027.04
- Ensured compliancy with MOT checks to maintain vehicle safety.
- Maintained vehicle defect checks.
- Streamlined administrative processes to enhance productivity.
- Improved fleet efficiency by scheduling regular maintenance and repairs.
- Updated licences and registrations timely, avoiding penalties or fines.
Sales administrator
Eterna Lighting Ltd
Wellingborough, Northamptonshire
2006.01 - 2016.03
- Handled direct mail campaigns successfully reaching targeted audience.
- Facilitated preparation of contracts, assisting in closing deals effectively.
- Coordinated with the sales team, enhancing overall productivity.
- Improved customer satisfaction by handling all sales queries swiftly and efficiently.
- Responded to inbound customer email, telephone and social media enquiries promptly.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Resolved customer queries using in-depth product and service knowledge.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
Education
BTEC National Diploma -
Tresham College
WellingboroughGCSEs -
Chichele School
Rushden Skills
- Driving licence checks
- Vehicle maintenance knowledge
- Safety awareness
- Environmental awareness
- Customer Service
Timeline
Fleet administrator
Salvation Army Trading Company
2016.04 - 2027.04
Sales administrator
Eterna Lighting Ltd
2006.01 - 2016.03
BTEC National Diploma -
Tresham College
GCSEs -
Chichele School