Yolanda Bailey
Manchester
Summary
Dedicated professional with a strong foundation in interpersonal skills, resilience, and problem solving. Demonstrates empathy and compassion through effective advocacy and case note writing. Proficient in therapeutic communication and trauma-informed care understanding, aiming to leverage these competencies to enhance client support and outcomes. With over 5+ years experience working with children this has helped me to develop a great understanding of the importance of providing support for vulnerable children whilst using a PACE model. Coupled with my background in youth work and conflict resolution this has allowed me to create a positive and nurturing environment that inspires growth and resilience in youth, especially those coming from challenging backgrounds such as gangs, drugs misuse, neglect etc.
I take pride in being able to relate well with young people and being a positive role model for them to look up to. My overall goal is to make an positive impact on the younger generation and help them see there's more to life beyond the struggles they are currently facing.
Overview
6
6
years of professional experience
Work history
Residential support worker (Young people)
Onextra Care
04.2021 - 08.2025
- Extended emotional and practical support such as helping young people with the skills they need for semi-independence and challenges they might encounter.
- Managed the administration of medication given to the children using a MAR sheet.
- Carried out weekly key-work sessions to track the development and well-being of the young people in my care.
- Completed risk assessments to help professionals/ staff to identify and manage potential risks.
- Established and maintained good working relationships with both the young people in my care as well as my fellow peers.
- Ensured safety of the children were met at all times this included regular welfare checks.
- Organised and facilitated group activities to foster social skills development.
SEN teaching assistant
Zen educate
02.2022 - 03.2023
- Identified signs of distress in students, resolving behavioural and emotional issues.
- Assisted students with a range of learning differences, including ADD and ADHD to achieve their full potential for independence.
- Worked with SENCO to ensure effective planning and delivery of Individual Education Plans.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
Care worker (Homecare)
Special People
04.2021 - 01.2022
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Assisted in daily personal care routines for improved patient wellbeing.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Kept detailed records of care activities, condition changes and treatment responses.
- Practiced safety and hygiene procedures by maintaining clean work environment.
Teaching assistant
Morghan Hunt
01.2020 - 12.2021
- Helped students master learning concepts through one to one and group tutoring.
- sourced and ordered teaching material and classroom supplies.
- Prepared positive, productive learning environments with engaging wall displays and effective resources.
- Partnered with teachers to plan and execute lessons following school curriculum, objectives and philosophies.
- Applied student assessment information to personalise support for students struggling with assignments.
Education
Diploma of Higher Education - Health and social care
Croydon College
02.2017 - 03/2018
Skills
- Interpersonal skills
- Resilience
- Problem solving
- Empathy
- Advocacy
- Therapeutic communication
- Trauma-Informed care understanding
Reference
References available upon request.
Timeline
SEN teaching assistant
Zen educate
02.2022 - 03.2023
Residential support worker (Young people)
Onextra Care
04.2021 - 08.2025
Care worker (Homecare)
Special People
04.2021 - 01.2022
Teaching assistant
Morghan Hunt
01.2020 - 12.2021
Diploma of Higher Education - Health and social care
Croydon College
02.2017 - 03/2018
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