Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Personal Information
Custom
Timeline
Generic

Yohan Bhogadi

London

Summary

Accomplished professional with expertise in Business Development & Strategic Planning, Sales Management & Account Management, and Operations Management & Process Improvement. Proven track record in Customer Service & Relationship Management and Banking & Financial Services. Adept at SaaS Training & Software Management, Market Research & Competitive Analysis, Negotiation & Deal Closure, Performance Management & Target Achievement, and Strong IT Proficiency. Committed to driving organisational success through innovative strategies and continuous improvement.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification

Work History

Account Manager

Ria Financial Services
London
03.2023 - 03.2025
  • Spearhead the sales process from lead generation to contract negotiation, managing new agent onboarding and relationship development
  • Conduct presentations, product demonstrations, and compliance training for new and existing clients
  • Actively recruit and train new agents, driving the achievement of monthly and annual targets
  • Collaborate with cross-functional teams to ensure compliance standards are met during agent visits and audits
  • Develop and maintain strategic partnerships with corporate and SME clients, expanding business opportunities
  • Established strong rapport with clients through regular communication.
  • Monitored competitor activity, staying ahead in the market competition.
  • Resolved client issues promptly, ensuring high levels of satisfaction.
  • Trained and mentored new account representatives to deliver outstanding service.
  • Documented account activity and worked within data security guidelines to safeguard confidentiality.

Sales & Operations Specialist

Coloxy Ltd
London
01.2020 - 10.2022
  • Managed all aspects of the sales process, including prospecting, cold calling, lead qualification, and closing sales
  • Identified new sales channels and distribution strategies to expand market reach
  • Maintained strong, long-term relationships with clients, ensuring loyalty and continued business

Designated Detention Officer

Metropolitan Police Services
London
04.2019 - 08.2022
  • Facilitated visitations between detainees and their families, fostering positive relationships.
  • Provided first aid to inmates, promoting health and wellbeing.
  • Contributed to improved operational efficiency by training new staff members.
  • Delivered timely reports on inmate behaviour, aiding in assessment and treatment plans.

Sales Development Representative

Small World Financial Services
London
08.2018 - 04.2019
  • Led prospecting efforts using LinkedIn and social networks, qualifying leads, scheduling meetings, and finalizing contracts with new agents
  • Trained agents on SaaS platform operations and compliance regulations

Business Development Officer

BFC Bank Ltd
London
01.2014 - 07.2018
  • Successfully grew a portfolio of agents from 20 to 80 within the first year, resulting in 95,000 transactions annually
  • Managed agent relationships, ensured compliance, and drove revenue through business development initiatives
  • Cultivated strong relationships with stakeholders for increased trust and collaboration.
  • Identified potential business opportunities, yielding a broader client base.

Account Executive

BFC Exchange Ltd
London
01.2012 - 01.2014

Branch Manager

BFC Exchange Ltd
London
01.2011 - 01.2012

Education

MSc - Computing

Kensington College of Business (University of Wales)

Bachelor of Engineering - Electronics & Communication

JNTU

Skills

  • Business Development & Strategic Planning
  • Sales Management & Account Management
  • Operations Management & Process Improvement
  • Customer Service & Relationship Management
  • Banking & Financial Services
  • SaaS Training & Software Management
  • Market Research & Competitive Analysis
  • Negotiation & Deal Closure
  • Performance Management & Target Achievement
  • Strong IT Proficiency

Certification

First-Aid Certified

Accomplishments

  • Top Performer, RIA Financial Services, 2024, Recognized as the 'Top Performer' across all quarters (Q1-Q4), awarded the title of 'Best Performer' in Sales for 2024.
  • Consistently exceeded sales targets across multiple roles, including:
  • RIA: Achieved 5 sales and 80% AAP target.
  • Small World: Completed 500 cold calls/month and submitted 5 leads to compliance.
  • BFC Bank/BFC Exchange: Completed 300 cold calls/month (Dec-Mar), 5 leads submitted (Apr-Nov), consistently achieving sales targets.

Languages

English
Hindi
Telugu

Personal Information

Hobbies: Cricket, Charity Fundraising, Event Coordination and Media Management, Interior Redecoration

Custom

Available upon request.

Timeline

Account Manager

Ria Financial Services
03.2023 - 03.2025

Sales & Operations Specialist

Coloxy Ltd
01.2020 - 10.2022

Designated Detention Officer

Metropolitan Police Services
04.2019 - 08.2022

Sales Development Representative

Small World Financial Services
08.2018 - 04.2019

Business Development Officer

BFC Bank Ltd
01.2014 - 07.2018

Account Executive

BFC Exchange Ltd
01.2012 - 01.2014

Branch Manager

BFC Exchange Ltd
01.2011 - 01.2012

Bachelor of Engineering - Electronics & Communication

JNTU

MSc - Computing

Kensington College of Business (University of Wales)
Yohan Bhogadi