Yohan Bhogadi
London
Summary
Accomplished professional with expertise in Business Development & Strategic Planning, Sales Management & Account Management, and Operations Management & Process Improvement. Proven track record in Customer Service & Relationship Management and Banking & Financial Services. Adept at SaaS Training & Software Management, Market Research & Competitive Analysis, Negotiation & Deal Closure, Performance Management & Target Achievement, and Strong IT Proficiency. Committed to driving organisational success through innovative strategies and continuous improvement.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Account Manager
Ria Financial Services
London
03.2023 - 03.2025
- Spearhead the sales process from lead generation to contract negotiation, managing new agent onboarding and relationship development
- Conduct presentations, product demonstrations, and compliance training for new and existing clients
- Actively recruit and train new agents, driving the achievement of monthly and annual targets
- Collaborate with cross-functional teams to ensure compliance standards are met during agent visits and audits
- Develop and maintain strategic partnerships with corporate and SME clients, expanding business opportunities
- Established strong rapport with clients through regular communication.
- Monitored competitor activity, staying ahead in the market competition.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Trained and mentored new account representatives to deliver outstanding service.
- Documented account activity and worked within data security guidelines to safeguard confidentiality.
Sales & Operations Specialist
Coloxy Ltd
London
01.2020 - 10.2022
- Managed all aspects of the sales process, including prospecting, cold calling, lead qualification, and closing sales
- Identified new sales channels and distribution strategies to expand market reach
- Maintained strong, long-term relationships with clients, ensuring loyalty and continued business
Designated Detention Officer
Metropolitan Police Services
London
04.2019 - 08.2022
- Facilitated visitations between detainees and their families, fostering positive relationships.
- Provided first aid to inmates, promoting health and wellbeing.
- Contributed to improved operational efficiency by training new staff members.
- Delivered timely reports on inmate behaviour, aiding in assessment and treatment plans.
Sales Development Representative
Small World Financial Services
London
08.2018 - 04.2019
- Led prospecting efforts using LinkedIn and social networks, qualifying leads, scheduling meetings, and finalizing contracts with new agents
- Trained agents on SaaS platform operations and compliance regulations
Business Development Officer
BFC Bank Ltd
London
01.2014 - 07.2018
- Successfully grew a portfolio of agents from 20 to 80 within the first year, resulting in 95,000 transactions annually
- Managed agent relationships, ensured compliance, and drove revenue through business development initiatives
- Cultivated strong relationships with stakeholders for increased trust and collaboration.
- Identified potential business opportunities, yielding a broader client base.
Account Executive
BFC Exchange Ltd
London
01.2012 - 01.2014
Branch Manager
BFC Exchange Ltd
London
01.2011 - 01.2012
Education
MSc - Computing
Kensington College of Business (University of Wales)
Bachelor of Engineering - Electronics & Communication
JNTU
Skills
- Business Development & Strategic Planning
- Sales Management & Account Management
- Operations Management & Process Improvement
- Customer Service & Relationship Management
- Banking & Financial Services
- SaaS Training & Software Management
- Market Research & Competitive Analysis
- Negotiation & Deal Closure
- Performance Management & Target Achievement
- Strong IT Proficiency
Certification
First-Aid Certified
Accomplishments
- Top Performer, RIA Financial Services, 2024, Recognized as the 'Top Performer' across all quarters (Q1-Q4), awarded the title of 'Best Performer' in Sales for 2024.
- Consistently exceeded sales targets across multiple roles, including:
- RIA: Achieved 5 sales and 80% AAP target.
- Small World: Completed 500 cold calls/month and submitted 5 leads to compliance.
- BFC Bank/BFC Exchange: Completed 300 cold calls/month (Dec-Mar), 5 leads submitted (Apr-Nov), consistently achieving sales targets.
Languages
English
Hindi
Telugu
Personal Information
Hobbies: Cricket, Charity Fundraising, Event Coordination and Media Management, Interior Redecoration
Custom
Available upon request.
Timeline
Account Manager
Ria Financial Services
03.2023 - 03.2025
Sales & Operations Specialist
Coloxy Ltd
01.2020 - 10.2022
Designated Detention Officer
Metropolitan Police Services
04.2019 - 08.2022
Sales Development Representative
Small World Financial Services
08.2018 - 04.2019
Business Development Officer
BFC Bank Ltd
01.2014 - 07.2018
Account Executive
BFC Exchange Ltd
01.2012 - 01.2014
Branch Manager
BFC Exchange Ltd
01.2011 - 01.2012
Bachelor of Engineering - Electronics & Communication
JNTU
MSc - Computing
Kensington College of Business (University of Wales)
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