Experienced in NHS services and proficient in pharmacy software, including Pharmacy X, RX Web, ProScript and hub and spoke. I bring management experience from leading a team of three and coordinating the day-to-day operations of a vaccination clinic. Skilled in pharmacy first and NHS PGD services and in supervision of over-the-counter advice and advocating for health promotion. Aims to leverage expertise in pharmaceutical care to enhance community health outcomes. Ready to use and develop problem-solving, teamwork, and attention to detail in new role.
Overview
6
6
years of professional experience
Work history
PHARMACIST MANAGER
ROSHBAN
Leicester, Leicester
10.2025 - Current
Increased staff competency through provision of regular training and development sessions.
Implemented new system Hub and spoke and trained staff efficiently.
Handled customer queries efficiently, providing accurate and prompt responses.
Assisted patients on complex regimens, simplifying their medication management process.
Oversaw daily operations, ensuring smooth running of pharmacy.
Increased community health awareness through organising health promotion campaigns.
Ensured timely delivery of medicines to patients, improving access to essential treatments.
Maintained confidentiality and privacy whilst handling sensitive patient data .
Delivered range of services including pharmacy first, contraception, emergency prescriptions, vaccinations , and BP checks.
Led team of three by example, demonstrating approachable customer service whilst maintaining professional standards.
Led delivery of high quality dispensing and patient centred clinical services.
Executed administrative duties including Information governance, GDPR data protection procedures and complaints management.
Trainee Pharmacist
ridgways chemist
Stoke-on-Trent, Staffordshire
07.2025 - 08.2025
Took part in public health campaigns, raising awareness about health issues.
Ensured safe storage of all drugs to maintain their efficacy.
Improved patient understanding with clear explanations about medication uses, side effects and interactions.
Provided first aid services during emergencies, contributing to patient safety.
Worked effectively in a team to ensure smooth operation of the pharmacy.
Developed close working relationships with other healthcare professionals for effective teamwork.
Demonstrated excellent customer service skills by providing advice on over-the-counter medicines.
Conducted pharmaceutical calculations accurately for correct dosage instructions.
Managed stock levels efficiently, avoiding shortages or overstocking.
Managed over 40 calls per day and provided information about order status, shop hours and pharmacy procedures.
Maintained confidential patient records in line with data protection laws.
Dispenser Assistant
pharmacy express
Middlesbrough, North Yorkshire
12.2023 - 06.2024
Answered patient queries regarding medication, providing reassurance and clarity.
Checked expiry dates regularly, preventing administration of outdated drugs.
Dispensed appropriate quantities of medications as per prescription orders, avoiding any errors or over-dispensing .
Coordinated with healthcare professionals efficiently to ensure accurate communication about patient prescriptions.
Maintained up-to-date knowledge about new drugs in market offering valuable insights during consultation.
Processed prescriptions quickly for timely provision of medicines to patients.
Ensured accuracy by double-checking prescriptions before dispensation.
Improved patient safety with meticulous attention to prescription details.
Assisted pharmacists, resulting in efficient workflow and improved service delivery.
Labelled medicines accurately, ensuring clear instructions for patients.
Enhanced customer satisfaction with personalised advice on medication usage.
Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
Quality Assurance
Amazon
Middlesbrough, durham
09.2019 - 12.2023
Implemented rigorous quality assurance checks for all outgoing reports.
Adhered to quality assurance standards, achieved high product consistency.
Implemented robust quality assurance strategies for better customer satisfaction levels.
Inspected finished products for quality assurance prior to dispatch.
Education
Mpharm - Masters of Pharmacy
University of Sunderland
Sunderland
09/2020 - 07/2024
Diploma of Higher Education - Tourism And Management
Tourism
Halhale College
09/2014 - 06/2016
Diploma of Higher Education - Access To Science
Middlesbrough College
Middlesbrough
09/2018 - 06/2019
Skills
Experience in management expert in pharmacy first services
Expert in pharmacy first services and over-The-Counter advice provision
Health promotion advocacy
Pharmacy software proficiency, including pharmacy x, RX web, ProScript, hub and spoke
Timeline
PHARMACIST MANAGER
ROSHBAN
10.2025 - Current
Trainee Pharmacist
ridgways chemist
07.2025 - 08.2025
Dispenser Assistant
pharmacy express
12.2023 - 06.2024
Quality Assurance
Amazon
09.2019 - 12.2023
Mpharm - Masters of Pharmacy
University of Sunderland
09/2020 - 07/2024
Diploma of Higher Education - Tourism And Management