Yılmaz Aslan
Summary
I am a highly successful Hospitality Management Professional with approximately nine years of progressive leadership experience across Turkey and the UK in hotel, accommodation and restaurant operations.
I am currently a Hospitality professional with strong UK and international experience working as a Bar and Housekeeping Manager in Scotland. I have a background in luxury hotels and high-volume accommodation. I am skilled in staff supervision, shift scheduling, stock control, cash handling and providing excellent customer service in compliance with UK Health, Safety and hygiene standards.
I am committed to maintaining excellence, compliance and exceptional guest experiences in every aspect.
I am actively seeking Skilled Worker Visa sponsorship.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Restaurant manager
Turas Hotel-Mckays Hotel and Restaurant
Pitlochry, Perth and Kinross
2026.01 - Current
- Conducted regular meetings with staff; communicated updates and received feedback.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Increased table turnover rate with efficient floor management.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Developed menus with strict cost controls to maximise restaurant profits.
Bar and Floor manager
The old mill inn
Pitlochry, Perth and Kinross
2024.03 - 2026.01
- Regardless of the job, I provided the best and fastest advancement support in all tasks, including cleaning, room maintenance, waitressing, bartending, and others
- I supported the sales team in achieving targets by providing training and guidance on products and services available in the store.
- I increased overall satisfaction by answering customer questions.
- I managed daily store operations to increase efficiency.
- I improved team performance levels by training new employees.
- I minimized discrepancies and errors by assisting with inventory counting processes.
- I improved store operations to increase customer satisfaction.
I increased sales by more than 10%.
Butler
Hilton Dalaman Resort&Spa
Mugla/Dalaman, Turkey
2024.02 - 2024.03
- Thanks to my diligence, meticulousness, and professionalism, I completed my studies as the private butler for the owner of Hilton Dalaman Resort & Spa, but I had to leave due to a job opportunity I received in Scotland.
Butler
Hilton Dalaman Resort & Spa
Muğla/Dalaman
2023.03 - 2023.10
- I provided personalized, high-level guest services, focusing on anticipating needs, managing schedules, arranging meals/travel, overseeing house staff/operations, and providing seamless, discreet service with impeccable etiquette for VIPs or distinguished guests, acting as a personal concierge.
Butler
Hilton Dalaman Resort & Spa
2022.03 - 2022.11
- I provided special services to our VIP guests upon their arrival at the hotel, ensuring they were welcomed with pleasure.
Butler
Hilton Dalaman Resort & Spa
Muğla/Dalaman, Turkey
2021.03 - 2021.11
- 1. Guest Welcome and Farewell
Friendly welcome and guidance.
Handling, organizing, and storing luggage.
Introducing guests to their rooms and providing information about the facility's amenities.
2. Personal Service and Support
Food and beverage service (table setting, beverage presentation).
Fulfilling requests such as laundry/dry cleaning, wake-up calls, and spa reservations.
3. Organization and Coordination
Coordinating with other staff (cook, cleaner, gardener, etc.).
Managing guest communication traffic (phone, message, etc.).
Planning arrangements such as reservations and transfers.
4. Professional Approach
Protecting guest confidentiality and respecting privacy. Being proactive, anticipating and meeting guest needs before they are requested. - 5. Implementation of Standards
Applying the institution's service standards and protocol rules.
Working in accordance with cleaning and hygiene standards.
Bar and restaurant Waiter/Butler
Hilton Dalaman Resort & Spa
2020.02 - 2020.10
- This season I generally provided personalized services, delivering sophisticated and professional service that met all guest needs; my core duties included guest greeting/guidance, personal service (drinks, food, laundry, transportation, etc.), daily organization, and coordinating other staff; I always maintained a proactive, attentive, and confidential approach, ensuring all guests left happy.
Bar And Restaurant Waiter
Hilton Dalaman Resort & Spa
Muğla/Dalaman, Turkey
2019.06 - 2019.09
- Worked effectively under pressure during peak hours, ensuring timely services.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Managed large group reservations with meticulous attention to detail.
- Enhanced customer dining experience by providing top-notch service.
Education
Civil Aviation And Ground Services
Muğla Sıtkı Kocman Üniversitesi
Dalaman 2018.09 - 2020.06
High School - undefined
Cengiz Topel Anadolu Lisesi
2013.09 - 2017.06
Skills
- Hospitaly Operation Management
- Leadership&Staff Development
- Customer Service Execellence
- Financial&Stock Control
- Event&Function Coordination
- Healty,Safety&Compliance
- Communication&Problem Solving
- Team performance enhancement
- Operational efficiency
Certification
- Hygiene Training for Employees in the Food and Water Sector
- Behavior and Discipline Training
- Guest Welcoming and Farewell Training
- Material Usage Training
- Butler Training
- American, British, French and Russian Service Training
LANGUAGE SKILLS
English Reading: Intermediate Writing: Intermediate Speaking: Intermediate
Personal Information
Affiliations
Mountain Club, Mugla Paragliding Club
REFERENCES
Scotland Referances
Lewis Macllanen(General Manager):+44 7912 7705545
Nikki Mcadam(General Manager):+44 7929925770
Filip Ninoz(Duty Manager):+44 7947505530
Hilton Dalaman Resort&Spa Referances
- Omur, Akin, Hotel Coordinator, +90 530 884 50 40
- Bahattin, Kınacı, Food and Beverage Department Manager, +90 530 884 50 46
- Levent, GUrıpek, Restorant Manager, +90 506 329 62 60
- HUseyin, Aydin, Restorant Supervisor, +90 544 482 63 07
- YUkseI, Demirta, Restorant Supervisor, +90 546 285 39 09
- Hilton Dalaman Resort, Spa Human Resources, hr@hiltondalaman.com
- Kleran, Browne, Guest Satisfaction, +447780110 205, Scotland
- Ajay, Bapodra, Guest Satisfaction, +44 7950 101 764, Scotland
- Yousuf, Guest Satisfaction, +44 7817 213 752, England
- Sammy, Guest Satisfaction, +44 7983 479654, England
- Iain, Morrice, Guest Satisfaction, jainmorrice@hotmail.com, Scotland
- Lale, Hamm, Guest Satisfaction, +90 533 664 3723, Switzerland
- Brian, Wood, Guest Satisfaction, +44 7394 489162, Scotland
- Ann, Gordon, Guest Satisfaction, +44 7752 134864, Scotland
- Alam, Ah, Guest Satisfaction, +44 7711 604333, England
SOCIAL ACTIVITIES
Gym, Swim, Travel, Movies
Timeline
Restaurant manager
Turas Hotel-Mckays Hotel and Restaurant
2026.01 - Current
Bar and Floor manager
The old mill inn
2024.03 - 2026.01
Butler
Hilton Dalaman Resort&Spa
2024.02 - 2024.03
Butler
Hilton Dalaman Resort & Spa
2023.03 - 2023.10
Butler
Hilton Dalaman Resort & Spa
2022.03 - 2022.11
Butler
Hilton Dalaman Resort & Spa
2021.03 - 2021.11
Bar and restaurant Waiter/Butler
Hilton Dalaman Resort & Spa
2020.02 - 2020.10
Bar And Restaurant Waiter
Hilton Dalaman Resort & Spa
2019.06 - 2019.09
Civil Aviation And Ground Services
Muğla Sıtkı Kocman Üniversitesi
2018.09 - 2020.06
High School - undefined
Cengiz Topel Anadolu Lisesi
2013.09 - 2017.06