Yılmaz Aslan
Pitlochry,Perth and Kinross
Summary
Hospitality professional with strong UK and international experience, currently working as a Bar and Floor Manager in Scotland. Background in luxury hotels and high-volume hospitality venues. Skilled in staff supervision, rota planning, stock control, cash handling, and maintaining excellent customer service in line with UK Health & Safety and hygiene standards. Actively seeking Skilled Worker Visa sponsorship.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Bar and Floor manager
The old mill inn
Pitlochry, Perth and Kinross
03.2024 - Current
- Supported sales team in achieving targets by providing training and guidance about products and services available in the store.
- Addressed customer queries, improving overall satisfaction.
- Managed daily store operations to increase efficiency.
- Trained new employees, elevating team performance levels.
- Assisted in stock take procedures, minimising discrepancies and errors.
- Improved customer satisfaction by streamlining floor operations.
- The strongest CVs use specifics to highlight achievements. Consider adding numbers to show your impact. For example, 'Managed over 50 customer calls per day', "Increased sales by 10%".
Waiter/Butler
Hilton Dalaman Resort & Spa
03.2023 - 02.2024
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Maintained knowledge of menu items, leading to accurate order taking.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
Waiter/Butler
Hilton Dalaman Resort & Spa
03.2022 - 11.2022
- Season Closure
Waiter/Butler
Hilton Dalaman Resort & Spa
03.2021 - 11.2021
- Season Closure
Waiter/Butler
Hilton Dalaman Resort & Spa
06.2020 - 09.2020
- University Education
Waiter
Hilton Dalaman Resort & Spa
06.2019 - 09.2019
- University Education
Education
Civil Aviation And Ground Services
Muğla Sıtkı Kocman Üniversitesi
Dalaman 09.2018 - 06.2020
High School - undefined
Cengiz Topel Anadolu Lisesi
09.2013 - 06.2017
Skills
- Word, Excel, Powerpoint, Outlook: Good
- Adobe Photoshop: Good
REFERENCES
- Omur, Akin, Hotel Coordinator, +90 530 884 50 40
- Bahattin, Kmac1, Food and Beverage Department Manager, +90 530 884 50 46
- Levent, GUrıpek, Restorant Manager, +90 506 329 62 60
- HUseyin, Aydin, Restorant Supervisor, +90 544 482 63 07
- YUkseI, Demirta, Restorant Supervisor, +90 546 285 39 09
- Hilton Dalaman Resort, Spa Human Resources, hr@hiltondalaman.com
- Kleran, Browne, Guest Satisfaction, +447780110 205, Scotland
- Ajay, Bapodra, Guest Satisfaction, +44 7950 101 764, Scotland
- Yousuf, Guest Satisfaction, +44 7817 213 752, England
- Sammy, Guest Satisfaction, +44 7983 479654, England
- Iain, Morrice, Guest Satisfaction, jainmorrice@hotmail.com, Scotland
- Lale, Hamm, Guest Satisfaction, +90 533 664 3723, Switzerland
- Brian, Wood, Guest Satisfaction, +44 7394 489162, Scotland
- Ann, Gordon, Guest Satisfaction, +44 7752 134864, Scotland
- Alam, Ah, Guest Satisfaction, +44 7711 604333, England
SOCIAL ACTIVITIES
Gym, Swim, Travel, Movies
Certification
- Hygiene Training for Employees in the Food and Water Sector
- Behavior and Discipline Training
- Guest Welcoming and Farewell Training
- Material Usage Training
- Butler Training
- American, British, French and Russian Service Training
LANGUAGE SKILLS
English Reading: Intermediate Writing: Intermediate Speaking: Intermediate
Affiliations
Mountain Club, Mugla Paragliding Club
Timeline
Bar and Floor manager
The old mill inn
03.2024 - Current
Waiter/Butler
Hilton Dalaman Resort & Spa
03.2023 - 02.2024
Waiter/Butler
Hilton Dalaman Resort & Spa
03.2022 - 11.2022
Waiter/Butler
Hilton Dalaman Resort & Spa
03.2021 - 11.2021
Waiter/Butler
Hilton Dalaman Resort & Spa
06.2020 - 09.2020
Waiter
Hilton Dalaman Resort & Spa
06.2019 - 09.2019
Civil Aviation And Ground Services
Muğla Sıtkı Kocman Üniversitesi
09.2018 - 06.2020
High School - undefined
Cengiz Topel Anadolu Lisesi
09.2013 - 06.2017