Öykü Yayla
London
Summary
Energetic, enthusiastic and results-oriented candidate with a keen interest in hospitality and customer-focused positions. Committed to ongoing self-improvement and skill enhancement, with a focus on delivering exceptional service. Ready to contribute to a team-oriented environment while pursuing professional growth.
Overview
2
2
years of post-secondary education
Work history
Nursery assistant (work experience)
Four Swannes Primary School
London, Waltham Cross
04.2024 - 05.2024
- Supported teachers with daily routines for smoother classroom operation.
- Encouraged good hygiene practices among children promoting a healthy routine.
- Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
- Facilitated outdoor activities, promoting physical health among youngsters.
- Ensured quality childcare by following safety regulations strictly.
- Provided care for children, ensuring their well-being at all times.
- Collaborated with other nursery staffs to ensure efficient day-to-day operations.
- Thoroughly cleaned and disinfected play areas to control health risks.
Education
NVQ Level 1 - Childcare
Hertford Regional College
Broxbourne 09.2023 - 06.2024
A-Levels - English Language (Upper-intermediate)
Hertford Regional College
Broxbourne, Hertfordshire 09.2023 - 06.2024
Skills
- Work well and calm under pressure - I like the idea of creating a positive experience for others, even though small things like good service and a friendly attitude Hospitality and customer care also helps me improve my communication skills, confidence and ability to work under pressure
- Ability to work alone - I can work alone under pressure I stay calm, focus on my tasks, and manage my time well Even in stressful situations, I try to stay organised and complete my responsibilities efficiently
- Working as a team - I can work well as part of team I'm supportive, open communication, and I respect different opinions I believe teamwork is important for creating a positive and efficient working environment, and I always try to contribute and cooperate with others I enjoy interacting with people and building connections I'm friendly, and I try to understand others perspectives so I can respond thoughtfully and positively in every situation
- Customer Service and problem solving - I'm good with people I try to be friendly, patient, and helpful in every interaction I'm aim to exceed expectations by paying attention to details and making sure customers feel valued and satisfied
- Communication skills - I communicate clearly, listen well, and stay calm when handling different challenges and personalities I'm supportive, reliable and able to take initiative when needed I'm also open to learning and developing my supervisory skills
- Technical knowledge - MS packages - Work, Excel, PowerPoint and can learn new OS
- Learning - I wouldn't say I'm perfect at one specific thing, but I'm good at showing up and trying even when things feel uncertain I reflect on myself, learn from mistakes, and keep moving forward I'm reliable, and when I commit to something, I take it seriously
- Bilingual - English at B2 level and Turkish is my mother tongue I can translate between the two should the need arise
- Flexibility - Happy to work any shift presented to me including, weekends and bank holidays
Affiliations
- Going for walks, exploring fashion, enjoy trying new cuisines and discovering new cultures.
Languages
Turkish
Native
English
Upper intermediate
Timeline
Nursery assistant (work experience)
Four Swannes Primary School
04.2024 - 05.2024
NVQ Level 1 - Childcare
Hertford Regional College
09.2023 - 06.2024
A-Levels - English Language (Upper-intermediate)
Hertford Regional College
09.2023 - 06.2024