Yizhou(Jasper) Chen

-Responsible for warehouse management, customer service, store operation.

-Delivered engaging speaking lessons tailored to diverse student needs.

-Facilitated practice sessions to enhance students' fluency and pronunciation.

-Collaborated with colleagues to share best practices and teaching resources.

-Collaborated with media organizations, to conduct campus interviews for advertisement, as the interviewer.

-Assisted in daily operations, including inventory management, staff coordination, and customer service.

-Supported recruitment and training of baristas, improving team efficiency and service quality.

-Prepared basic coffee beverages and ensured consistency in taste and presentation.

-Promoted study abroad programs and language services, guiding clients through the enrollment process.

-Managed client inquiries and concerns, enhancing customer satisfaction and retention.

-1v1 lectures with Chinese high school students.

-AP exam passing rate 83%.

-Delivered different types of lectures on psychological theories and principles to diverse student groups.

-Utilised multimedia tools to enhance lesson delivery and maintain student interest throughout courses.