Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
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Yi Shan Vivian Kwok

Oxfordshire

Summary

I am a highly motivated and competent individual with a passion to deliver outstanding patient-focused services. I pride myself on maintaining high standards and taking ownership of challenging situations. By being a skilled communicator and problem-solver, I believe I can be a valuable asset to any organisation.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Pharmacy Manager

Headington Healthcare Ltd
08.2023 - 07.2025
  • Increasing prescription volume year-on-year by over 15%
  • Increasing revenue by driving NHS services such as hypertension case-finding service and NHS contraception service
  • Providing private travel vaccinations and ear wax removal services via face to face consultations with patients
  • Undertaking over 150 Pharmacy First consultations
  • Managing clinical queries and patients' medications through communication with GP surgeries
  • Collaborating with neighbour GP surgery for phased-in study to explore methods to share the management of common acute infections in primary care
  • Training new staff on pharmacy procedures, customer service excellence and building a competent and knowledgeable team

Locum Pharmacist

07.2022 - 07.2023
  • Adapted to different systems and procedures
  • Mainly worked at high prescription volume pharmacies
  • Carried out additional pharmacy services such as blood pressure monitoring, flu vaccinations and NMS
  • Built relationships with patients, other healthcare professionals and colleagues

Pharmacy Manager

Jardines UK Ltd
01.2021 - 01.2022
  • Managed a high prescription volume pharmacy
  • Achieved prescription growth of over 10%
  • Provided the highest number of flu vaccinations in the store's history
  • Carried out over 30 New Medicines Services each month
  • Forged and maintained a good relationship with the surgery and PCN
  • In charge of covid-19 vaccination clinics on multiple occasions

Pre-Registration Pharmacist

Jardines UK Ltd
08.2019 - 08.2020
  • Maintained smooth functioning of the dossette team by suggesting solutions to improve efficiency
  • Took initiative to engage in Advanced services like NMS as well as OTC consultations
  • Managed stock levels within the dispensary by evaluating the usage of each medication
  • Performed balance check for Controlled Drugs on a regular basis and kept records of good standard

Education

Pharmacist Independent Prescriber -

Aston University
10.2023 - 03.2024

MPharm (Hons) - Pharmacy

University Of Bath
09.2015 - 07.2019

A Levels - Mathematics (A), Further Mathematics (B), Chemistry (B), Biology (B)

West Buckland School
09.2013 - 07.2015

Skills

  • Cantonese - Native
  • Mandarin - Intermediate
  • English - Fluent
  • Fast learner
  • Strong collaborator
  • Strict attention to detail
  • Exceptional communication skills
  • Adaptable approach to change
  • Proficient in use of software
  • Typing speed of 70 wpm

Accomplishments

  • Pharmacy Peer Mentor
  • Pharmacy PAL (Peer Assisted Learning) leader
  • Variety Show Production Director
  • Head of Boarding House
  • Swimming Team Captain

References

References available upon request.

Timeline

Pharmacist Independent Prescriber -

Aston University
10.2023 - 03.2024

Pharmacy Manager

Headington Healthcare Ltd
08.2023 - 07.2025

Locum Pharmacist

07.2022 - 07.2023

Pharmacy Manager

Jardines UK Ltd
01.2021 - 01.2022

Pre-Registration Pharmacist

Jardines UK Ltd
08.2019 - 08.2020

MPharm (Hons) - Pharmacy

University Of Bath
09.2015 - 07.2019

A Levels - Mathematics (A), Further Mathematics (B), Chemistry (B), Biology (B)

West Buckland School
09.2013 - 07.2015

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Yi Shan Vivian Kwok