Experienced professional with a strong background in customer service, restaurant management, and team leadership. Proficient in handling accounts, payment processing, and stock management while ensuring compliance with health and safety procedures. Skilled in food preparation, beverage service, and adherence to alcohol serving laws, complemented by expertise in restaurant software usage and staff training. Adept at resolving customer queries and complaints efficiently to enhance satisfaction. Career focus includes leveraging extensive skills to drive operational excellence and deliver exceptional service standards.
Managed banking and cashing up processes to ensure accurate financial reporting.
Managed customer relations to enhance service quality.