Yilin Liu
Southampton,UK
Summary
I'm currently a postgraduate student at the University of Southampton. I studied Business English in China and have experience working in team-based environments. I'm looking for a part-time role to develop my customer service skills and gain more experience in the UK.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
1
1
year of professional experience
Work history
Farm Visitor Reception & Promotion Assistant
A farm
Hangzhou, China
02.2023 - 05.2023
Handled visitor reception at a family-run farm
introduced farm activities and products
answered customer inquiries
assisted in promoting the farm to tourists.
Retail worker
Supermarket
Hangzhou, China
02.2022 - 05.2022
- Offered personalised service to each shopper, driving repeat business.
- Created attractive product displays that stimulated customer interest and purchases.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Operated till accurately to ensure smooth checkout process.
Education
Master of Arts - Global literary Industry Management
University of Southampton
Southampton 09.2024 -
Skills
- Strong communication and interpersonal skills
- Reliable, punctual, and hardworking
- Quick learner with attention to detail
- Able to work effectively in a team or independently
- Basic problem-solving and time management abilities
- Fluent in English and Mandarin
Timeline
Master of Arts - Global literary Industry Management
University of Southampton
09.2024 -
Farm Visitor Reception & Promotion Assistant
A farm
02.2023 - 05.2023
Retail worker
Supermarket
02.2022 - 05.2022
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