Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
1
1
year of professional experience
Work history
Local tour guide
Myself
Hong Kong
05.2024 - 06.2025
Shared fascinating tales about historical landmarks, enriching tourist's experiences.
Received positive feedback from customers due to exceptional service delivery.
Adapted quickly to sudden changes in schedules or routes, minimising disruption to the tour plan.
Assisted visitors, solving their queries promptly.
Improved customer satisfaction by offering tailored tour guidance based on preferences.
Education
Bachelor of Arts - Linguistic and translation
Hong Kong Polytechnic university
Hong Kong
09.2023 - 06.2025
Bachelor of Science - Management and Human Resources
Lancaster University
Lancaster, England
10.2025 -
Skills
Calm under pressure
Multilingual (basic Cantonese, Mandarin, and English)
Problem-solving
Communication skills
Strategic planning
Public speaking
Affiliations
Cooking
Sports
Singing
Languages
English
Intermediate
Chinese (Mandarin)
Proficient (C2)
Chinese (Cantonese)
Upper intermediate
Timeline
Bachelor of Science - Management and Human Resources