Yewande Hundeyin
Summary
An ambitious final year student at Aston University studying BSc Finance, seeking a career within the financial industry. With continual experience within consultancy and hospitality sectors, I am an innovative thinker with strong problem-solving skills, poised to apply essential principles for business growth and success.
Overview
6
6
years of professional experience
Work history
Front of House Staff
Evolve Hospitality
Birmingham, United Kingdom
06.2021 - Current
- Mastered point-of-sale transactions to ensure seamless customer transactions and uphold the brand's image through exceptional customer service.
- Demonstrated adaptability by collaborating with an agency and working in various locations based on seasonal events.
- Effectively managed time to consistently meet daily sales targets in a fast-paced environment.
Fostered teamwork by collaborating with team members to create positive experiences for guests throughout their stay. - Displayed strong communication skills by resolving customer complaints promptly and effectively.
- Showed leadership qualities as a team lead, ensuring all team members worked together towards achieving a common goal of delivering an impeccable consumer experience.
Academy Administrator - Placement
FDM Group
London, United Kingdom
07.2022 - 07.2023
- Proficiently communicated essential information regarding pay and success factors to incoming consultants on a weekly basis, showcasing exceptional communication skills.
- Utilised a proactive approach and demonstrated adaptability to changing situations, significantly enhancing the overall effectiveness of consultant onboarding and training processes.
- Exhibited problem-solving abilities and creativity when faced with challenges such as unavailability of account managers for interviews, proactively seeking alternative solutions involving trainers and recruiters to efficiently fulfill interview requirements.
- Displayed resourcefulness in identifying and addressing potential issues, contributing to a positive experience for consultants throughout their training period.
Office Assistant
Ikoyi Passport Office
Nigeria
10.2018 - 06.2019
- Ensured a streamlined process for clients to request and receive their passports, prioritizing efficiency and timeliness.
- Demonstrated empathy by understanding the urgency and importance of clients' passport requests, and ensuring timely delivery.
- Displayed openness to criticism by actively listening to clients' complaints and feedback, and using that information to improve workplace processes.
- Exhibited strong listening skills by accurately taking minutes during staff and client meetings, ensuring clear communication and documentation of important discussions and decisions.
Education
BSc - Finance
Aston University
09/2020 - 07.2024
BEng - Chemical Engineering
Covenant University
09/2019 - 02.2020
University Foundation Programme - Engineering
Bridge House College
09/2017 - 06.2018
West African Senior Secondary Certificate - Engineering
Chrisland High School
09/2011 - 07.2017
Skills
- Strategic Financial Planning
- Problem Solving
- Financial Reporting
- Numeracy Skills
- Quantitative Risk Analysis
- Organisation and Time Management
- Qualitative Risk Analysis
- Good Communication Skills
Timeline
Academy Administrator - Placement
FDM Group
07.2022 - 07.2023
Front of House Staff
Evolve Hospitality
06.2021 - Current
Office Assistant
Ikoyi Passport Office
10.2018 - 06.2019
BSc - Finance
Aston University
09/2020 - 07.2024
BEng - Chemical Engineering
Covenant University
09/2019 - 02.2020
University Foundation Programme - Engineering
Bridge House College
09/2017 - 06.2018
West African Senior Secondary Certificate - Engineering
Chrisland High School
09/2011 - 07.2017
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<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill