Yetunde Ibukunolu
Stoke-On-Trent,STS
Summary
Adept at elevating patient care standards, my tenure at Barrowhill Hall Nursing and Residential Home showcased my ability to enhance patient satisfaction and safety through empathetic care and strict hygiene protocols. Specializing in dementia knowledge and patient-focused care, I also led administrative improvements at Christodoxa Nigeria Limited, driving efficiency and team performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Barrowhill Hall Nursing and Residential Home
01.2023 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
Healthcare Assistant
Betacare Care Agency
11.2021 - 12.2023
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
General Manager, Administration
Christodoxa Nigeria Limited
03.2018 - 08.2021
- Championed process improvements through regular reviews, identifying areas for optimization or redesign as needed.
- Streamlined administrative processes by implementing efficient systems and organization strategies.
- Led a team of professionals to consistently meet performance targets and deliver outstanding service.
- Managed cross-functional teams, increasing collaboration and communication throughout the organization.
- Reduced operational costs with effective budget management and resource allocation.
- Drove business growth through targeted marketing campaigns that increased brand awareness within target markets.
- Established clear performance metrics, monitoring progress towards organizational goals regularly.
Administrative Officer
Christodoxa Nigeria Limited
02.2012 - 02.2018
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
Marketing Executive
Equitorial Trust Bank
08.2007 - 12.2011
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
Education
MBA -
University of Ulster
Birmingham, United Kingdom09.2022
Bachelor of Science - Business Administration
Olabisi Onabanjo University
Ago Iwoye, Nigeria09.2004
Skills
- Time Management
- Patient Care
- Patient-focused care
- Dementia and Alzheimer's knowledge
- Empathy and Compassionate Care
- Calm Under Stress
- Catheter Care
- Emotional and Social Support
- Transporting patients
- Home Care Aide (HCA)
- Administering Medications
- Basic Life Support
- Activities of Daily Living ADL Support
- First Aid Certification
- Certified in CPR/AED
- CPR/AED
Certification
- CPR, AED and First Aid Certification - Alison (The CPD Certification Service) United Kingdom
- Level 3 Diploma in Health and Social Care - (Oplex Careers) United Kingdom
- Level 3 Diploma in Adult Care - (Focus Awards) United Kingdom
- Safe Medication Management - Alison (The CPD Certification Service) United Kingdom
Cooking and Travelling
I am a very adventurous being, i love travelling to new places as well as trying out new recipes. I cook for pleasure and i am passionate about it.
Timeline
Healthcare Assistant
Barrowhill Hall Nursing and Residential Home
01.2023 - Current
Healthcare Assistant
Betacare Care Agency
11.2021 - 12.2023
General Manager, Administration
Christodoxa Nigeria Limited
03.2018 - 08.2021
Administrative Officer
Christodoxa Nigeria Limited
02.2012 - 02.2018
Marketing Executive
Equitorial Trust Bank
08.2007 - 12.2011
MBA -
University of Ulster
Bachelor of Science - Business Administration
Olabisi Onabanjo University
- CPR, AED and First Aid Certification - Alison (The CPD Certification Service) United Kingdom
- Level 3 Diploma in Health and Social Care - (Oplex Careers) United Kingdom
- Level 3 Diploma in Adult Care - (Focus Awards) United Kingdom
- Safe Medication Management - Alison (The CPD Certification Service) United Kingdom
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