Yelsi Yoshira Rodriguez
London,Brent
Summary
Dynamic professional with a strong focus on client service and collaborative teamwork. Demonstrates an optimistic mindset and innovative thinking, excelling in stock control and opening and closing operations. Skilled in clear communication and telephone professionalism, with a commitment to development. Eager to acquire new skills, aiming to leverage expertise in a role that fosters growth and innovation.
Overview
10
10
years of professional experience
14153
14153
years of post-secondary education
Work history
Sales representative
Ions therapy
Chafford Hundred, Thurrock, Essex
01.2025 - Current
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Provided customers with price information and handled financial transactions.
- Navigated challenging negotiations to secure lucrative contracts.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Fostered strong customer relationships through exceptional service.
Freelance Seamstress
Yosqi
Regent Street, London
01.2020 - 06.2023
- Independent Streetwear fashion store. Sewed fabric by hand or using machines to mend clothes, alter designs or add decorative patterns.
E-Commerce assistant
Koo Style
Camden Town, London
01.2022 - 12.2024
- Processed online orders, returns, and exchanges, maintaining high customer satisfaction.
- Monitored inventory levels to avoid stock outs.
- Used social media platforms effectively to engage customers and build brand awareness.
- Managed online product listings, enhancing brand visibility.
Sales assistant and Seamstress
Koo Style
Camden Town, London
10.2019 - 12.2024
- Boosted sales and improved customer satisfaction by providing attentive, personalised client services.
- Altered garments according to customer requests, ensuring precise adjustments in size and length.
- Created unique designs for bespoke client requests.
- Repaired damaged clothing items for extended wearability and utility.
Cloakroom
O'Neills Irish pub
Wardour Street, Soho, London
02.2019 - 10.2019
Thanatologist or embalmer assistant
Funerària Juanals
Girona, Spain
01.2018
- Funeral home/mortuary establishment
Kitchen assistant
Restaurant Felix
Girona, Spain
01.2016 - 01.2018
Dressmaker assistant
El Taller
Girona, Spain
01.2015
- Sewing workshop
Volunteering
Projecte Xevi
Senegal, Africa
01.2016
- Charity
Education
Bachelor of Arts Honours - Songwriting
ICMP
London 09.2022 - 01.2026
Grade 1 - Piano
ABRSM
LondonIELTS Academic certification - English
Lewisham Southwark College
LondonCriminal Profiling: theories -
Ofcourse
LondonCriminal Psychology course -
Ofcourse
LondonProfessional course in social media marketing -
Janets quality education for all
LondonTechnical course in thanatology and thanatopraxie - Mortuary Science
Òrbita Gironina
Girona, SpainCut patterns and dressmaking - Fashion
Fina Puig tall I confecció de roba Fashion Academy
Girona, SpainA levels in classical languages - Humanities
INS La Bisbal High school
Girona, Spain 09.2014 - 06.2016
Skills
- Optimistic mindset
- Collaborative teamwork
- Innovative thinking
- Stock control
- Clear communication
- Opening and closing operations
- Telephone professionalism
- Client service focus
- Training and development
- Eagerness to acquire new skills
Languages
- English [B2]
- Spanish [Native]
- Catalan [Native]
Personal Information
Date of birth: 02/19/98
Timeline
Sales representative
Ions therapy
01.2025 - Current
Bachelor of Arts Honours - Songwriting
ICMP
09.2022 - 01.2026
E-Commerce assistant
Koo Style
01.2022 - 12.2024
Freelance Seamstress
Yosqi
01.2020 - 06.2023
Sales assistant and Seamstress
Koo Style
10.2019 - 12.2024
Cloakroom
O'Neills Irish pub
02.2019 - 10.2019
Thanatologist or embalmer assistant
Funerària Juanals
01.2018
Kitchen assistant
Restaurant Felix
01.2016 - 01.2018
Volunteering
Projecte Xevi
01.2016
Dressmaker assistant
El Taller
01.2015
A levels in classical languages - Humanities
INS La Bisbal High school
09.2014 - 06.2016
Grade 1 - Piano
ABRSM
IELTS Academic certification - English
Lewisham Southwark College
Criminal Profiling: theories -
Ofcourse
Criminal Psychology course -
Ofcourse
Professional course in social media marketing -
Janets quality education for all
Technical course in thanatology and thanatopraxie - Mortuary Science
Òrbita Gironina
Cut patterns and dressmaking - Fashion
Fina Puig tall I confecció de roba Fashion Academy