Summary
Overview
Work history
Education
Skills
Timeline
Generic

Yellam Ambati

Stevenage,Her

Summary

Dynamic professional with expertise in customer orientation and adaptable leadership, demonstrating excellence in financial reporting and order processing. Proficient in MS Office Suite, with a strong understanding of profit and loss management. Committed to delivering exceptional customer service while pursuing opportunities for growth and leadership development.

Seasoned in shift management with focus on streamlining operations and fostering team collaboration. Capable of achieving smooth-running shifts and enhancing productivity through keen operations oversight and team leadership skills. Skilled in problem-solving, time management, and staff training that promotes positive working environment.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work history

Shift manager

KFC
Stevenage, Hertfordshire
01.2024 - Current
  • Delivered excellent customer service by overseeing staff training programmes.
  • Minimised downtime with proactive equipment maintenance checks.
  • Assisted employees in resolving workplace conflicts, improved overall team harmony.
  • Managed inventory control, reduced wastage.
  • Oversaw cash management processes, ensured accuracy at end of each shift.
  • Trained staff on product knowledge, resulted in better customer interactions..
  • Motivated employees towards achieving sales targets, increased overall store revenue..

Education

bachelor of Technology - Electronic Communication and Engineering

Guru Nanak Institute Of Technical Campus
India
04.2015 - 04.2018

Skills

  • Customer orientation
  • Adaptable leadership
  • Leadership excellence
  • Financial reporting
  • Order processing
  • Profit and loss understanding
  • MS Office Suite
  • Customer Service

Timeline

Shift manager

KFC
01.2024 - Current

bachelor of Technology - Electronic Communication and Engineering

Guru Nanak Institute Of Technical Campus
04.2015 - 04.2018
Yellam Ambati