Summary
Overview
Work history
Education
Skills
Websites
Languages
Custom
References
Timeline
Generic

YELIN EMRE

Nottingham - London,United Kingdom

Summary

Enthusiastic and adaptable professional with extensive experience across hospitality, retail, and education. Skilled in customer service, team training, and fast-paced environments, with a proven ability to engage with diverse groups of people. Passionate about delivering high-quality service and creating positive experiences, whether in customer-facing roles or supporting young learners.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Barista / Café Worker

Fluffy Fluffy
10.2024 - 07.2025
  • Prepared a variety of drinks including lattes with latte art, iced beverages, and slushies.
  • Baked Japanese soufflé pancakes from scratch, plating and decorating for presentation.
  • Created homemade sauces and maintained high food hygiene standards.
  • Took customer orders, ensured store cleanliness, and trained new staff members.

Shop Assistant

Tesco
Nottingham
11.2023 - 07.2024
  • Delivered excellent customer service at tills and self-checkout during peak trading periods.
  • Managed stock replenishment, merchandising, and deliveries to maximise product availability.
  • Applied 'Think 25' policy with professionalism, handling disputes calmly and fairly.
  • Supported team success by covering extra shifts and maintaining flexibility.

Crew Member

KFC
03.2020 - 08.2023
  • Worked in a high-pressure environment managing orders, payments, and drive-thru operations.
  • Trained new employees and occasionally carried out team leader duties (stock counts, shift prep).
  • Maintained strict hygiene standards and adapted to COVID-19 safety protocols.
  • Provided friendly, efficient service to a diverse customer base.

Waitress / Bartender (Seasonal)

Mellors Group
11.2022 - 12.2022
  • Prepared alcoholic drinks and served food orders with accuracy.
  • Maintained excellent customer service while multitasking between bar and floor duties.
  • Assisted with glass collection, deposit refunds, and Christmas-event operations.

Education

BA (Hons) - Education

University of Nottingham
09.2021 - 07.2024

Skills

  • Customer service
  • Client care
  • Hospitality
  • Barista expertise
  • Latte art
  • Food prep
  • Plating
  • Cash handling
  • POS systems
  • Staff training
  • Team collaboration
  • Stock management
  • Merchandising
  • Classroom support
  • SEND experience
  • Communication
  • Interpersonal skills
  • Adaptability
  • Problem-solving
  • Punctuality maintenance
  • Responsibility acceptance
  • Multitasking proficiency

Languages

English (fluent)
Turkish (fluent)

Custom

Available upon request

References

References available upon request.

Timeline

Barista / Café Worker

Fluffy Fluffy
10.2024 - 07.2025

Shop Assistant

Tesco
11.2023 - 07.2024

Waitress / Bartender (Seasonal)

Mellors Group
11.2022 - 12.2022

BA (Hons) - Education

University of Nottingham
09.2021 - 07.2024

Crew Member

KFC
03.2020 - 08.2023
YELIN EMRE