Summary
Overview
Work History
Education
Skills
Languages
Professional Knowledge
Timeline
Generic
Hugues Penaud

Hugues Penaud

London

Summary

Financial Crime & Crypto Specialist with 5 cumulative years of experience across leading cryptocurrency platforms, fintechs, and traditional banking institutions. Proven track record at Coinbase as a QA Manager, driving quality assurance standards while conducting deep-dive analyses on complex cryptocurrency transactions and blockchain-based financial activities. Adept at bridging traditional AML/KYC compliance frameworks with emerging digital asset landscapes.

Overview

2
2
Languages
16
16
years of professional experience

Work History

KYC & Customer Outreach Senior Process Manager

Bank of America
08.2024 - Current
  • Manage client outreach and KYC documentation collection in accordance with global regulatory standards
  • Act as primary liaison between clients, bankers, operations, and risk teams, ensuring effective communication
  • Monitor KYC compliance risks and impact on business operations, addressing policy gaps
  • Support periodic KYC refreshes, remediation efforts, and adherence to governance structures

Investor Onboarding Oversight Manager

Intermediate Capital Group (ICG)
12.2022 - 07.2024
  • Led and managed a compliance team of over 30 analysts across 7 third-party entities (BNY, JPM, BNP, APEX, and others), ensuring adherence to CSSF and EU AML directives
  • Oversaw onboarding and periodic KYC/CDD refresh processes for institutional investors in Luxembourg, Ireland, and Jersey
  • Directed compliance audits, risk assessments, and governance enhancements, improving operational efficiency and reducing regulatory risks
  • Implemented a compliance oversight framework, standardizing KYC/CDD procedures and strengthening due diligence practices
  • Developed AML training and policy awareness programs, enhancing compliance culture across multiple jurisdictions
  • Managed relationships with external regulators, auditors, and legal teams, ensuring seamless regulatory adherence

Principal Anti-Financial Crime Consultant

HugConsultant Ltd
12.2019 - 12.2022

Clients:

Coinbase, Deloitte, Ebury Belgium, Boku, PPS, Ghana International Bank

Key Contributions:

  • Crypto & Digital Asset Financial Crime Compliance: Tailored AML/CTF, CDD/EDD, and risk assessment frameworks for crypto asset service providers (CASPs) and Web3 platforms, ensuring alignment with evolving regulatory expectations.
  • Financial Crime Compliance Frameworks: Designed and implemented AML, KYC, transaction monitoring, and financial crime risk assessment policies across traditional banking, fintech, and digital asset institutions.
  • Blockchain & On-Chain Transaction Monitoring: Enhanced transaction monitoring (utilizing tools like Lexis Nexis/ World-Check) and fraud prevention controls to detect high-risk patterns, typologies, and sanctions risks unique to crypto and cross-border payments.
  • Regulatory Compliance & Governance: Led financial crime risk assessments and policy governance structures, ensuring adherence to FCA, CSSF, ACPR, NBB, FSMA, and EU AML Directives (AML directives 4–6).
  • Post-S166 & Compliance Remediation: Conducted large-scale post-S166 reviews and remediation programs, identifying compliance gaps in onboarding and monitoring to reinforce risk management and governance.
  • Senior Management & Interim MLRO Advisory: Provided strategic guidance to executive teams and board members on emerging financial crime risks, crypto regulatory shifts, and regulatory liaison.

Compliance/KYC Officer

European Investment Fund (EIF)
08.2019 - 12.2019
  • Managed the KYC compliance process for investment and guarantee funds, ensuring adherence to CSSF and EU AML Directives
  • Conducted integrity checks on high-risk financial structures, including banks, trusts, and fund managers
  • Performed in-depth AML risk analysis, identifying areas for process improvement
  • Supported internal audits and risk assessments, strengthening compliance frameworks
  • Luxembourg

KYB/AML Specialist

Monese
11.2018 - 05.2019
  • Managed SME onboarding and KYC/CDD processes, ensuring compliance with UK and EU regulatory standards
  • Drafted and revised KYB/KYC policies for Belgium and France operations, ensuring alignment with evolving regulations
  • Investigated SARs, sanctions screening results, and financial crime alerts, taking proactive action on flagged activities
  • Implemented continuous monitoring strategies, enhancing risk-based compliance controls

Senior Fraud Investigator

The Stars Group (PokerStars)
07.2010 - 10.2018
  • Conducted fraud investigations and transaction monitoring to detect suspicious activities
  • Ensured compliance with global gaming regulatory requirements, strengthening internal AML/KYC procedures
  • Led training programs for fraud analysts, increasing team efficiency and fraud detection accuracy

Education

Bachelor’s Degree - Marketing & Business

Skills

  • Compliance Policy Development & Implementation
  • Regulatory Oversight & Governance
  • Financial Crime Risk Management (AML, KYC, CDD, EDD)
  • Regulatory Frameworks (FCA, CSSF, ACPR, NBB, FSMA, EU AMLD)
  • Risk Assessment & Control Implementation
  • Team Leadership & Stakeholder Management
  • Compliance Monitoring & Auditing
  • Compliance Training & Culture Development
  • Transaction Monitoring: Napier, Featurespace
  • AML/KYC Systems: Fenergo, WorldCheck
  • Regulatory Expertise: FCA, CSSF, ACPR, NBB, FSMA, EU AML Directives (4th & 5th AMLD)
  • Software: Microsoft Office Suite (Word, Excel, PowerPoint)

Languages

French
First language
English
Proficient
C2

Professional Knowledge

Napier, Featurespace, Fenergo, WorldCheck, FCA, CSSF, ACPR, NBB, FSMA, EU AML Directives (4th & 5th AMLD), Microsoft Office Suite (Word, Excel, PowerPoint)

Timeline

KYC & Customer Outreach Senior Process Manager

Bank of America
08.2024 - Current

Investor Onboarding Oversight Manager

Intermediate Capital Group (ICG)
12.2022 - 07.2024

Principal Anti-Financial Crime Consultant

HugConsultant Ltd
12.2019 - 12.2022

Compliance/KYC Officer

European Investment Fund (EIF)
08.2019 - 12.2019

KYB/AML Specialist

Monese
11.2018 - 05.2019

Senior Fraud Investigator

The Stars Group (PokerStars)
07.2010 - 10.2018

Bachelor’s Degree - Marketing & Business

Hugues Penaud