Yehor Morhun

• Diagnosed on-site issues and implemented effective technical solutions.
• Delivered preventative maintenance to ensure equipment reliability and customer satisfaction.
• Inspected, serviced, and maintained specialist equipment to ensure optimal performance at commercial customer sites.
• Planned and managed daily service schedules across multiple customer locations.
• Produced detailed electronic service reports and maintained accurate service records.
• Built strong long-term relationships with commercial customers through excellent service.

• Operate and maintain a commercial bean-to-cup coffee vending machine.

• Perform routine servicing, preventative maintenance and equipment cleaning.

• Diagnose and resolve minor mechanical and operational issues.

• Monitor machine performance to ensure maximum reliability and minimal downtime.

• Manage stock levels, consumables and machine replenishment.

• Maintain contactless payment systems and ensure smooth daily operation.

• Deliver consistently high drink quality while following franchise operational standards.

• Provide excellent customer service and respond promptly to customer feedback.

• Led daily restaurant operations in a fast-paced environment.
• Coordinated and supported a high-performing team.
• Delivered outstanding customer service and resolved operational issues efficiently.
• Maintained operational standards and equipment readiness.
• Ensured compliance with food safety and health & safety procedures.
• Worked closely with UCC Coffee equipment, developing a strong understanding of commercial coffee machines.