Yeabe Assefaw
London,Haringey
Summary
Multilingual professional with extensive experience in international programmes, adept at overcoming language barriers and enhancing team communication. Proven ability to understand and address customer needs, supported by experience as a class representative. Skilled in using electronic point-of-sale systems and adaptable to new work environments. Demonstrated proficiency in price tagging and other retail tasks. Career goal: to leverage communication skills and multilingual abilities in a dynamic customer-focused role.
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.
Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.
Overview
7
7
years of post-secondary education
Work history
Sales assistant
New Cross DIY
London, Greater London
2024.06 - 2024.09
- Improved customer service by efficiently handling queries and complaints.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business.
Education
GCSEs - Maths, English, Statistics, Science, Business, Geography, Citizenship,
Heartlands High School
London 2019.09 - 2024.06
BTEC EXTENDED DIPLOMA - Information Technology
Haringey sixthform college
London 2024.09 - 2026.06
Skills
-Travelled abroad to Panama for an international program under the Challenges Abroad program which has aided and taught me communication skills that can be used despite the language barrier which has helped me communicate and handle customers at times a language barrier was present, and has also improved my ability to work in a team and communicate with them
- I am Multilingual and speak 3 fluent languages which are: Italian, Amharic and English
- I'm a class representative which has helped me understand the voice of others and has aided me in my previous work experience to understand customer needs
-I'm able to use Electronic point-of-sale systems and often don't struggle to get used to different versions
- I'm able to adapt to new work environments
- I've done tasks such as price tagging in my previous work place
Timeline
BTEC EXTENDED DIPLOMA - Information Technology
Haringey sixthform college
2024.09 - 2026.06
Sales assistant
New Cross DIY
2024.06 - 2024.09
GCSEs - Maths, English, Statistics, Science, Business, Geography, Citizenship,
Heartlands High School
2019.09 - 2024.06