Yazmin Matthew
London,United Kingdom
Summary
A highly proactive, resilient, and forward-thinking Senior Executive Assistant with extensive experience supporting board-level leadership within Big 4 and fast-paced corporate environments. Currently entering the third year of a remote Law degree with The Open University, bringing exceptional commercial awareness, meticulous attention to detail, and a genuine interest in the legal sector. A polished and confidential ambassador with a proven track record of managing complex multi-time-zone diaries, anticipating executive needs, and driving seamless operational efficiency. Fully equipped to act as a trusted, strategic partner to a General Counsel and executive leadership team.
Overview
15
15
years of professional experience
Work history
Senior executive assistant
Deloitte
London
2023.02 - Current
- Managing complex, high-volume diaries for 3 Senior Partners across multiple global time zones, prioritising critical business objectives.
- Acting as the primary gatekeeper and first point of contact for the Partners, handling extensive inbox management and highly confidential correspondence with clients and internal stakeholders.
- Coordinating complex stakeholder workshops, interactive labs, and board-level meetings, including preparing PowerPoint presentations, reports, and distributing necessary materials.
- Organising full logistics for offsite client events and internal team social events, ensuring seamless end-to-end execution.
- Arranging international travel and accommodation itineraries, including flight arrangements, visas, and detailed daily schedules.
- Processing partner timesheets and managing expense reporting, while proactively anticipating challenges and streamlining administrative processes to ensure the executive office runs efficiently.
- Strengthened communication between departments by organising regular inter-departmental meetings.
- Handled confidential materials with utmost discretion, ensuring privacy and security at all times.
- Created detailed report summaries to facilitate quick review of key points during meetings.
Office Manager
Winkworth
London
2019.09 - 2023.01
- Preparing and executing all tenancy agreements and Sales Memorandums for the branches, including all renewal documents and addendum to tenancy.
- Preparing and generating weekly progress reports for management.
- Sales and Lettings Compliance – vetting and processing all documents from buyers and applicants ensuring all processes and documents received are aligned with current data protection regulations and AML procedures, inclusive of tenant and client welcome packs and deposit protection.
- Training all new staff members and preparing/creating training manuals.
- Ensuring all aspects of the office run smoothly, including diary management, stationary orders and general health and safety.
- General administration duties such as creating templates and spreadsheets on excel for staff to track workload efficiently, monitoring email inbox and responding to all emails, answering the phones and directing calls as needed, managing and logging office and staff expenses weekly and sending monthly reports, generating letters, managing staff diaries and rearranging appointments if needed, covering for any absent staff members when sick and prioritising workloads efficiently.
Executive Assistant
Stark Casting
London
2018.08 - 2019.09
- Diary/calendar management for the staff, including coordinating schedules and appointments
- Preparation of meeting materials for castings and clients meetings
- Arranging travel and accommodation for management and clients, including flight arrangements and visas if necessary.
- Maintaining and monitoring the company expenses, including statement reconciliation and petty cash.
- Managing the directors email inbox and drafting, referring or sending responses
- Answering all phone calls and directing as needed
- Arranging company events including casting events, shows and dinners.
- Creating and sending mailouts to clients inclusive of advertising materials and correspondence using Microsoft office
- Managing client expectations and queries and being first point of contact.
Property Administrator and Coordinator
Heim and Holmes
London
2016.08 - 2018.02
- Liaising directly with clients and guiding through the letting process.
- Meeting and dealing directly with tenants answering any queries
- Negotiating with Landlords and building rapports over a long term basis
- Logging all income and expenses for rent collection, renovation expenses etc.
- Creating contracts for tenants, collating inventory documents/ liaising with third party companies
- Guiding tenants through the contract upon signing answering any queries
- Liaising with potential tenants answering queries
- Preparing move-in packs and key collection
- Answering the telephone dealing with tenants queries and complaints via email
Property Administrator
Riaz Property Services
London
2013.07 - 2018.01
- Account Management – Properties Income & expenditure for vacation rentals
- Solely managing 5 properties for Holiday lettings
- Creating marketing materials for all available properties
- Liaising with potential guests answering queries
- Arranging airport collections and flight arrangements for directors and potential guests
- Preparing move-in packs and key drop off
- Managing property maintenance and cleaning in-between guests
- Booking Repairs (Long let & Holiday let tenants)
- Answering the telephone dealing with tenants queries and complaints via email
- Updating all property records on a daily basis
- Processing deposits via my deposit scheme for long term tenants
Finance Assistant
GMB Trade Union
London
2011.05 - 2013.04
- Data input.
- Chasing members for contribution arrears.
- Setting up direct debit mandates.
- Liaising with payroll departments to set up member's contributions.
- Payroll data input for processing
- Processing cheques.
- Logging all expenses
- Miscellaneous duties required to help assist other work colleagues.
Education
GCSE - History - A, Maths - B, Double Science - BB, RE - A, Textiles - A
Bachelor of Laws (LLB) -
The Open University
2024.10 -
A-Levels - Psychology - B, Art - B, Media Studies - A
City of Islington
Skills
- Complex problem solving
- Compliance management
- Advanced scheduling
- Event and conference organisation
- Calendar and email coordination
- International travel arrangements
- Diary management
- Meeting facilitation
Timeline
Bachelor of Laws (LLB) -
The Open University
2024.10 -
Senior executive assistant
Deloitte
2023.02 - Current
Office Manager
Winkworth
2019.09 - 2023.01
Executive Assistant
Stark Casting
2018.08 - 2019.09
Property Administrator and Coordinator
Heim and Holmes
2016.08 - 2018.02
Property Administrator
Riaz Property Services
2013.07 - 2018.01
Finance Assistant
GMB Trade Union
2011.05 - 2013.04
GCSE - History - A, Maths - B, Double Science - BB, RE - A, Textiles - A
A-Levels - Psychology - B, Art - B, Media Studies - A
City of Islington