Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Yaxye Mahamed

London,Edmonton

Summary

Delivers attentive patient support across phone, email and face-to-face contact, maintaining professionalism and clear communication. Manages appointment scheduling and confidential records with discretion, accuracy and respect for data protection requirements. Brings strong communication, organisation and problem-solving skills to fast-paced, customer-facing environments. Adapts quickly to changing demands, supports others with professionalism and contributes a calm, reliable approach to every task.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Remote management of Clinic

Fine Line medical
London
07.2024 - 12.2025
  • Responded to patient inquiries in person, by email, or by phone, providing accurate information and support.
  • Handled confidential patient records with discretion, adhering to data protection regulations and maintaining privacy.
  • Scheduled, confirmed and re-scheduled appointments using a booking system.
  • Managed highly personal information over the telephone and by email with discretion, ensuring patient trust and confidentiality.

Travel Agent

Savana Travel
London
03.2023 - 10.2025
  • Managed bookings for flights, hotels, and excursions, securing competitive rates and confirming reservations accurately.
  • Printed tickets, passes and brochures for customers and explained terms of each.
  • Managed complex travel bookings, including multi-destination trips and special access arrangements, with meticulous attention to detail.
  • Checked-in passengers for departure, accepted bags and shared important requirements.
  • Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.

Intern Architect

Scramblebit Mimari tasarım ve tasarım Limited Şirk
Istanbul
07.2025 - 09.2025
  • Visited building sites throughout project lifespans to monitor progress.
  • Developed detailed architectural drawings and 3D models using AutoCAD and Revit, enhancing project visualisation.
  • Conducted research in local planning laws and building regulations to support design concepts.
  • Observed daily operations of office staff to understand workflow and responsibilities. of office staff to gain an understanding of the scope of work.

Education

Bachelor of Arts - School of Fine Arts, Design and Architecture

University of Medipol
Istanbul
2022 - 2026

Skills

  • Customer service
  • Appointment scheduling
  • Travel booking
  • Client relations
  • Client communication
  • Problem solving
  • Communication skills
  • Calm under pressure
  • Willingness to learn
  • Active listening
  • Commitment to excellence
  • Health and safety awareness
  • Deadline management

Languages

English
First Language
Somali
Proficient
C2

Interests

  • Football and sports – Interested in football, sporting events and the atmosphere of live events
  • Architecture and design – Interested in creative design, sustainable buildings and the built environment

Timeline

Intern Architect

Scramblebit Mimari tasarım ve tasarım Limited Şirk
07.2025 - 09.2025

Remote management of Clinic

Fine Line medical
07.2024 - 12.2025

Travel Agent

Savana Travel
03.2023 - 10.2025

Bachelor of Arts - School of Fine Arts, Design and Architecture

University of Medipol
2022 - 2026

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Yaxye Mahamed