Yasser Sennia
London
Summary
I’ve recently finished my A-levels and have always been curious about how things work, especially when it comes to engineering and design. I’m naturally someone who enjoys helping others, whether it’s solving a problem, explaining something clearly, or just making someone’s day a bit easier. My background in Design & Technology has taught me how to think creatively, stay calm under pressure, and pay attention to the little details that matter. I’m excited to take those skills into a customer service role, where I can keep learning, meet new people, and be part of a team that makes a difference. I bring energy, a positive attitude, and a genuine interest in doing a great job, whatever the task.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Stock room associate
Office shoes
2023.10 - 2024.12
- Inventory Management: Accurately received, stored, and organised stock, improving stockroom efficiency and reducing errors.
- Data Entry & Record Keeping: Maintained up to date inventory records using internal systems.
- Attention to Detail: Ensured all stock was correctly labelled and tracked, reducing loss and misplacement.
- Team Collaboration: Worked closely with colleagues and departments to ensure timely stock movement.
- Time Management: Met daily and weekly stock processing deadlines in a fast paced environment.
Marketing and Sales
Beard Surgeon
2022.12 - 2023.09
- Developed confidence in public speaking
- Great Negotiation Skills
- Mastered in depth knowledge of products to address customer inquiries and showcase benefits effectively.
- Adapted quickly to address client concerns or objections on the spot, turning potential challenges into opportunities.
- Developed resilience and persistence to handle rejection and maintain a positive attitude during challenging situations.
Customer service
Fait Maison
2022.02 - 2022.11
- Developed strong communication skills
- Team collaboration
- Handled multiple tasks, managing time effectively.
- Maintained eye for detail, ensuring orders were accurate and the dining area was clean and organised
- Great knowledge of the menu to assist customers
- Managed financial transactions accurately, handling payments and providing correct change.
Education
A-levels - DT, Btec Business, Ctec Sports
Harris academy St johns wood sixth form
2023.01 - 2025.01
GCSEs - English language, Maths and Combined Science
Harris academy St johns wood
2018.01 - 2023.01
Skills
- Product Knowledge – Quickly learning and clearly explaining products or services
- Team Collaboration – Cooperating effectively with colleagues to meet customer needs
- Product Knowledge – Quickly learning and clearly explaining products or services
- Team Collaboration – Cooperating effectively with colleagues to meet customer needs
- Time Management – Handling multiple customer queries efficiently during busy periods
REFERENCES
Available on request
Timeline
Stock room associate
Office shoes
2023.10 - 2024.12
A-levels - DT, Btec Business, Ctec Sports
Harris academy St johns wood sixth form
2023.01 - 2025.01
Marketing and Sales
Beard Surgeon
2022.12 - 2023.09
Customer service
Fait Maison
2022.02 - 2022.11
GCSEs - English language, Maths and Combined Science
Harris academy St johns wood
2018.01 - 2023.01