Yasser Mamdouh Zayan

- Bringing impactful industry insights into customer engagements and close deals with customers.
- Explore and assess the needs of strategic and high-potential customers.
Lead the planning and execution of opportunities with internal resources and partners to cross-sell and up-sell.
- Leverage and share competitor knowledge across solution areas as a subject matter expert to inform decisions on whether to pursue or withdraw from opportunities.

- leading the planning and execution on MW Enterprise business opportunities with resources and partners to cross-sell and up-sell, Increased sales by 30%"..
- Coach others on ensuring customer and partner satisfaction, and reduce dissatisfaction by establishing recovery action plans to improve the overall client experience.
- Lead forecasting of the accounts and develop a portfolio and territory plan to drive intentional selling with on-strategy engagements in high-propensity accounts.

• The Solution Assessment Team Manager is the coach, mentor and manager for the Solution Assessment Specialist/Technical Specialist.
• Solution Assessments deliver these valuable insights through channel-led, Microsoft approved assessments that use 1st and 3rd party discovery and visualized analysis tools to enable customer cloud migrations and modernizations. These assessments are cross-segment (Enterprise, Corporate, and Top Unmanaged SMB) and cover all Solution Areas (Azure, Modern Workplace and Biz Apps).
• As the Solution Assessment Team Manager, you will work directly with customers, SMB/Corporate sales team to achieve quarterly solution assessment targets and wins - driving Solution Assessments at scale. This role has significant business impact through direct involvement in customer/partner cloud migration and modernization projects.

• Generate new business opportunities to ensure ACS (Advanced Customer Services) continued exponential growth in MEA.
• Develop and execute a sales plan that provides complete territory and sector specific coverage.
• Partner with key members of the sales and Go To Market/Marketing team to develop target lists, strategies and core messaging to ensure success.
• Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories
• Achieve assigned quota of “Sales Ready” qualified leads.
• Understand the sales process and be able to overcome objections by genuinely caring & learning about the prospects business needs and showing them the value that ACS services can provide.
• Perfect the ability to articulate and deliver prepared sales talks that describe ACS services and value in order to entice prospects to learn more about the solutions ACS offers.
• Achieve monthly and quarterly call volumes and sales pipeline targets.
• Learn and maintain a deep understanding of the business units products, technology and sales techniques.

• An experienced seller with specialized skills who works with Microsoft Account Managers to identify and drive sales opportunities in targeted workloads, that works with designated partners who close and execute these opportunities. supporting Account Managers in lead generation when customers have detailed questions and also proactively leverages existing information & tools to generate leads, looking multiple regions across these years.
• Coordinates with Account Managers to further qualify leads and assess quality of opportunity.
• Works primarily in the “0-20” part of Microsoft Selling Process (MSSP), and bonus paid on specific workload quality pipeline and closed opportunities.
• Assigns opportunity to designated partners (through Partner Account Managers) based on skill set and customer preference.
• Follows up with PAMs and Partners on leads status and helps remove roadblocks.
• Supports deals and escalates to remove roadblocks.
• Manages scorecard target and reports status.
• Makes sure all deals are registered and case studies are built after closing.

• - IBM Software Business Partners Channel Development
• - Channel Operations Specialist (IBM Software)
• - Operation Management
• - Sales Operations Management
• - Sales Representative
• - Sales Account Management
• - New Business Partners Recruitment (IBM Business Partners)
• - Responsible for all IBM Partnership logistics
• - Responsible for all IBM Business Partners Incentive Programs
• - Help business partners achieve IBM Technical and Sales Certificates (Software)
• - Responsible for orders processing operations and logistics
• - Managing sales activities with a list of business partners, by being aware of all business partners active leads through intensive follow up and customer visits and a predefined sales plan with each business partner.
• - Building quotations, proposals and tenders for business partners
• - Coordinating with the Presales team for presentations, demos or pilots to help a business partner win and close the deal.

• Providing several services as training services, organizational development and organizing international speakers conferences, I have worked there as a planner for the conferences for the first 3 months and the other 4 months worked as organizational development specialist