Yassen Ramadan
London
Summary
Highly motivated and detailed-oriented professional with a Master's in International Business Management and a strong passion for sales. Proven experience in direct sales, customer engagement and lead generation. Adept at identifying customer needs, overcoming objections and delivering tailored solutions. Skilled in time-management, problem solving. Excels in a fast paced environments. Seeking a Sales Direct Representative (SDR) position to develop a long-term career in sales in addition to honing in quantitative and qualitative skills. Moreover, a career in sales will provide me with the opportunity to further enhance my personal development.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Stockroom Associate
The White Company
London
06.2022 - Current
- Provided administrative duties through verifying incoming products and checking delivery manifest to keep system records current and accurate
- Contributed to sales success by ensuring accuracy in stock, resolving item and query issues and assisting in meeting key KPI's.
- Participated in excellent customer service through actively listening and understanding the needs of consumers
- Enhanced teamwork and collaboration by liaising with sales associates to address customer needs effectively.
- Dealt and resolved inventory discrepancies and logistical challenges by following up with the necessary distributors in the supply chain. Furthermore, regularly performed inventory reconciliation to avoid stock discrepancies between actual products and system records
Direct Sales Representative
Source Marketing
12.2021 - 05.2022
- Facilitated effective communication to engage potential customers, build rapport, and convey product benefits.
- Honed in the ability to identify customer needs, build rapport, and deliver tailored product solutions to drive conversions.
- Supervised and demonstrated leadership skills by training and developing new sales associates, improving overall team performance.
- Overcame objections through active listening, resilience and persuasive communication
- Conducted 60-80 outbound activities daily, including cold calling and door-to-door sales, achieving an average of 4 closed deals weekly.
Forex Trader
Self-Employed
07.2020 - 03.2022
- Cultivated knowledge on the Foreign Exchange Market, global economies through extensive research. Thus, allowing for a deeper understanding on how economic indicators, geopolitical events and market sentiment influence currency movements.
- Demonstrated exceptional attention to detail by closely monitoring market indicators and trading patterns. This involved analysing charts, interpreting data that could impact trading outcomes.
- Averaged 3% weekly increased growth in capital, showcasing analytical and strategic thinking.
- Augmented core competencies such as; accountability, discipline and diligent record-keeping.
Administrative Assistant
Grosvenor Security Services
06.2015 - 02.2016
- Provided operational efficiency by organising schedules and ensuring accuracy in documentation and communication.
- Demonstrated strong organisational skills and attention to detail, valuable in managing pipelines and CRM systems
- Streamlined the administrative process by responding and transferring phones, guaranteeing that wait time was under the company's 4 minute target.
Education
Master of Science: International Business Management - Business
University of Surrey
09.2020 - 10.2021
Bachelor of Science: International Business Management -
University of Surrey
09.2016 - 07.2019
Skills
- Cold Calling & Outbound prospecting
- Emotional Intelligence & Resilience
- Objection Handling & Closing Skills
- Customer Relationship Management
- Market Research & Data Analysis
- Team-Players
- Time-Management & Organisation
- CRM Proficiency
- Microsoft Office Proficiency
- Data-Driven Decision Making
Certification
Market Research & Consumer Behaviour
Timeline
Stockroom Associate
The White Company
06.2022 - Current
Direct Sales Representative
Source Marketing
12.2021 - 05.2022
Master of Science: International Business Management - Business
University of Surrey
09.2020 - 10.2021
Forex Trader
Self-Employed
07.2020 - 03.2022
Bachelor of Science: International Business Management -
University of Surrey
09.2016 - 07.2019
Administrative Assistant
Grosvenor Security Services
06.2015 - 02.2016
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