Yasmine Dennis
Yateley,Hampshire
Summary
Motivated and reliable customer service professional with experience across retail, hospitality, and supervisory roles. Skilled in cash handling, stock control, shift management, and delivering excellent customer service in fast-paced environments. Confident working independently or within a team, with strong communication and IT skills.
Overview
5
5
years of professional experience
Work history
Supervisor
Welcome Break
Fleet, Hampshire
01.2022 - 11.2025
- Manage daily shifts in a fast-paced service environment, ensuring smooth operations front and back of house.
- Organise staff breaks, delegate tasks, and maintain high customer service standards.
- Order and manage stock to ensure product availability.
- Serve customers efficiently during busy periods.
- Support staff training and uphold health & safety standards.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Coordinated with other supervisors to maintain consistency across shifts.
- Increased sales through suggestive selling techniques
Customer Assistant
Tesco
Yateley, Hampshire
01.2022 - 01.2023
- Provided excellent customer service on the shop floor.
- Accurately handled cash and operated tills.
- Helped reduce theft by tagging stock and maintaining tidy store standards.
- Worked confidently in a busy retail environment.
- Collaborated efficiently with team members to maintain smooth store operations.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
Retail Merchandising Representative
Expd8
01.2021 - 01.2022
- Completed merchandising tasks across multiple retail stores.
- Replenished shelves, set up promotions, and ensured correct pricing.
- Tagged stock to reduce theft and maintained organised product layouts.
- Demonstrated strong independence and time management.
- Went on regular store visits to assess product representation.
- Boosted product visibility by creating appealing displays.
Education
GCSEs -
Yateley School
A-Levels - Photography, Graphics, Art
Yateley School
Skills
- Excellent customer service
- Cash handling
- Stock control & replenishment
- Supervisory experience / shift running
- Communication & teamwork
- IT skills (till systems, stock systems, basic digital tools)
- Time management
- Problem solving
- Theft prevention awareness
Timeline
Supervisor
Welcome Break
01.2022 - 11.2025
Customer Assistant
Tesco
01.2022 - 01.2023
Retail Merchandising Representative
Expd8
01.2021 - 01.2022
GCSEs -
Yateley School
A-Levels - Photography, Graphics, Art
Yateley School