Yasmin Leech
Weston-super-mare,North Somerset
Summary
Friendly and highly motivated individual who has spent the last few years rapidly developing confidence while working front-of-house jobs. Whether in a team setting or independently, I can work fast-paced in busy environments and remain calm. Tactful and willing to pick up any new skill, and can communicate effectively when solving problems.
Overview
4
4
years of professional experience
Work History
Sales advisor
New Look
Bristol
10.2023 - Current
- Maintained a clean, organised retail environment to enhance shopping experience.
- Boosted brand reputation with demonstration of product knowledge.
- Placed customer orders, guiding product delivery timeframes.
- Delivered excellent customer service by addressing and resolving queries.
- Worked extended hours during the holiday season, managing high customer footfall.
- Assisted in stock taking for accurate inventory management.
- Trained to do till register cash-ups independently
Waitress
Raddy's Cafe Bar
Weston-super-Mare, North Somerset
04.2022 - 09.2023
- Improved customer satisfaction by providing efficient and friendly service.
- Utilised professional communication skills to resolve customer complaints.
- Demonstrated excellent multitasking abilities
- Maintained a clean and organised dining area for customer comfort.
- Met special dietary requests with careful attention
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Increased order value by upselling sides, drinks and desserts.
Front of house team member
Paellaria Food Stand
08.2021 - 08.2021
- Adapted swiftly to changing situations for uninterrupted service quality.
- Managed cash transactions accurately
- Upheld rigorous hygiene standards in all front-of-house areas.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Worked long hours during peak periods, demonstrated commitment and reliability.
Waitress
Windsor Castle
Weston-super-Mare, North Somerset
04.2021 - 08.2021
- Maintained a clean and organised dining area for customer comfort.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Bought out food for the tables efficiently
- Pot wash experience
Education
Diploma of Higher Education - English Literature (with Creative Writing)
University of the West of England
Bristol 09.2024 -
Foundation Year - Computer Science
University of the West of England
Bristol 09.2023 - 07.2024
Level 3 BTEC - Film and Media Studies
Weston College
Weston-super-Mare 09.2021 - 07.2023
Skills
- Customer Service
- Stock management
- Till and cash handling
- Cleanliness standards
Affiliations
- English Literature
- Film and media
- Mixed media and arts
References
References available upon request.
Timeline
Diploma of Higher Education - English Literature (with Creative Writing)
University of the West of England
09.2024 -
Sales advisor
New Look
10.2023 - Current
Foundation Year - Computer Science
University of the West of England
09.2023 - 07.2024
Waitress
Raddy's Cafe Bar
04.2022 - 09.2023
Level 3 BTEC - Film and Media Studies
Weston College
09.2021 - 07.2023
Front of house team member
Paellaria Food Stand
08.2021 - 08.2021
Waitress
Windsor Castle
04.2021 - 08.2021
Similar Profiles
Aoife DoranAoife Doran
Visual Merchandising Supervisor at New LookVisual Merchandising Supervisor at New Look
Kostadinka IlievaKostadinka Ilieva
Warehouse worker at New LookWarehouse worker at New Look
Giorgia MartiniGiorgia Martini
Partnership Operations Manager at New LookPartnership Operations Manager at New Look
Tristan WalserTristan Walser
Guitar tutor at Music Makers AcademyGuitar tutor at Music Makers Academy
Sarah MorrisSarah Morris
Occupational therapy assistant at Aspris Children's Services.Occupational therapy assistant at Aspris Children's Services.