Yasir Ali
London,Tower Hamlets
Summary
Accomplished professional with expertise in people management and team leadership, specialising in trailer and linehaul coordination. Demonstrates strong capabilities in operational planning and KPI delivery, ensuring efficient parcel flow, scanning, and returns processing. Proficient in health and safety compliance training, incident response, and security monitoring. Skilled in utilising Microlise and C3 systems alongside Google Chrome and Microsoft Office for effective reporting and data analysis. Committed to delivering exceptional customer service resolution while excelling in time management and task prioritisation.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Second-in-Command (2IC)
DPD
London Docklands
11.2024 - 06.2025
- Supervise and coach a large team of drivers and warehouse operatives to maintain productivity, quality, and compliance standards.
- Ensure accurate scanning, sorting, and trailer loading of parcels to meet strict departure times and reduce late dispatch.
- Perform and enforce Linehaul trailer and driver checks; monitor vehicle movements to and from the depot.
- Coordinate trailer departures from both depot and customer sites, ensuring they leave on schedule.
- Track compliance with parcel scanning targets, PPMHR objectives, and security protocols.
- Monitor live parcel volumes and returns, adjusting staff deployment to manage high volumes effectively.
- Lead operational briefings, daily reporting, and real-time incident management with senior depot leaders.
- Respond to inbound customer issues, providing fast and effective resolutions.
- Key Achievements:
- Maintained 100% compliance with trailer and driver checks while reducing missed deliveries to under 2%.
- Regularly exceeded KPIs including on-time departures and PPMHR goals.
- Recognised for motivating teams and enhancing performance through targeted coaching and shift planning.
Fire marshal
J7 Security
London
09.2022 - 01.2024
- Investigated reported breaches in fire safety, enforced corrective actions promptly.
- Assessed potential fire hazards within premises, recommended appropriate preventive measures.
- Trained staff members in proper evacuation procedures to enhance emergency preparedness.
- Provided clear communication during emergencies, minimised panic and confusion amongst personnel.
- Ensured compliance with fire regulations through detailed inspections of premises.
- Maintained accurate record of all fire safety checks for audit purposes.
- Conducted thorough fire safety inspections of commercial, residential and industrial premises, identifying and rectifying potential fire hazards.
- Investigated complaints related to fire safety concerns, taking appropriate enforcement action to address violations.
- Identified safest entry points in time-critical environments.
Education
Diploma - Digital Film
SAE Institute
01.2015 - 01.2017
Skills
- People Management & Team Leadership
- Trailer & Linehaul Coordination
- Operational Planning & KPI Delivery
- Parcel Flow, Scanning & Returns Processing
- Health & Safety & Compliance Training
- Incident Response & Security Monitoring
- Microlise & C3 Systems
- Google Chrome & Microsoft Office
- Reporting & Data Analysis
- Customer Service Resolution
- Time Management & Task Prioritisation
Timeline
Second-in-Command (2IC)
DPD
11.2024 - 06.2025
Fire marshal
J7 Security
09.2022 - 01.2024
Diploma - Digital Film
SAE Institute
01.2015 - 01.2017
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