Summary
Overview
Work history
Education
Skills
Certification
Hobbies and Interests
Accomplishments
Volunteer Experience
Languages
References
Timeline
Generic

Yasin Ali

Cardiff

Summary

Versatile professional with expertise in customer service excellence, payment processing, and inventory management. Demonstrates strong bilingual communication skills in English and Arabic, alongside proficiency in Microsoft Office and retail software. Adept at maintaining operational efficiency through health and safety compliance, hazardous material handling, and equipment maintenance. Skilled in customised sales techniques, conflict resolution, and fostering team collaboration to enhance customer satisfaction. Committed to quick learning and adaptability while ensuring safety awareness in high-pressure environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work history

Work Experience

Willmott Dixon
Head Office
  • Assisted with updating project drawings and registers
  • Shadowed Design and Construction Managers, learning about planning and coordination
  • Observed meetings with clients and contractors to understand communication processes
  • Gained insight into construction documentation and health & safety practices
  • 1 Week
  • Solved complex problems with effective teamwork and communication skills.

Industrial Cleaner

7Steel Ltd
Cardiff
08.2023 - 09.2024
  • Cleaned and maintained large industrial machinery
  • Worked in line with UK Health & Safety regulations
  • Supported team operations in a demanding industrial setting
  • Developed attention to detail and resilience under pressure

Sales Assistant

Carlos Pizza
Barry
01.2023 - 01.2024
  • Delivered friendly, efficient customer service during busy shifts
  • Handled cash and card transactions accurately
  • Restocked supplies and maintained food hygiene standards
  • Built good customer relationships and earned positive feedback

Football Coach

Yemeni Community Club
Cardiff
01.2022 - 01.2024
  • Organised and led training sessions for young players
  • Encouraged confidence, teamwork, and discipline through sport
  • Strengthened leadership and communication skills

Education

BEng - Civil Engineering

University of South Wales
Pontypridd

Level 3 Diploma - Construction and the Built Environment

Cardiff and Vale College

A Level - Arabic

Cathays High School
Cardiff

GCSEs - English, Mathematics, Arabic, Art

Fitzalan High School
Cardiff

Skills

  • Customer service excellence
  • Payment processing and EPOS
  • Inventory management
  • Team collaboration
  • Calmness under pressure
  • Bilingual communication (English and Arabic)
  • Microsoft Office proficiency
  • Health and safety knowledge
  • Quick learning and adaptability
  • Power tool operation
  • Personal protective equipment usage
  • Operational efficiency
  • Chemical handling expertise
  • Heavy lifting capability
  • Pressure management
  • Equipment maintenance proficiency
  • Safety awareness training
  • Communication skills
  • Health and safety compliance
  • Hazardous material handling
  • Scissor lift operation (IPAF trained)
  • Sales acumen
  • Brand understanding
  • Returns management
  • Customer focus
  • Retail software proficiency
  • Retail security procedures
  • Customized sales techniques
  • Conflict resolution

Certification

  • BTEC Level 2 (Science, Music, Financial Education)
  • NVQ Level 2
  • Prince’s Trust Certificate
  • NCFE CACHE Certificate
  • Level 2 Essential Skills in English and Maths

Hobbies and Interests

Boxing & Gym: Building focus, discipline, and resilience, Football: Coaching and teamwork through sport, Architecture & Design: Interest in how ideas become real structures, Modelling & Fashion: Developing a professional modelling career

Accomplishments

  • Gained industrial experience at 7Steel, working safely in a live environment
  • Completed a professional placement with Willmott Dixon, learning about project management and design
  • Delivered reliable customer service and teamwork as a Sales Assistant
  • Recognised as a trusted football coach within the community
  • Accepted by Cachet Model Agency to begin a professional modelling career

Volunteer Experience

  • Mosque Construction Project, Cardiff, 2023, Assisted with logistics, materials, and volunteer coordination.
  • Fitzalan School, 2022, Supported a sustainability project by planting and maintaining trees.

Languages

English
Fluent
Arabic
Fluent

References

References available upon request.

Timeline

Industrial Cleaner

7Steel Ltd
08.2023 - 09.2024

Sales Assistant

Carlos Pizza
01.2023 - 01.2024

Football Coach

Yemeni Community Club
01.2022 - 01.2024

Level 3 Diploma - Construction and the Built Environment

Cardiff and Vale College

Work Experience

Willmott Dixon

BEng - Civil Engineering

University of South Wales

A Level - Arabic

Cathays High School

GCSEs - English, Mathematics, Arabic, Art

Fitzalan High School
Yasin Ali