Yasin Ali
Cardiff
Summary
Versatile professional with expertise in customer service excellence, payment processing, and inventory management. Demonstrates strong bilingual communication skills in English and Arabic, alongside proficiency in Microsoft Office and retail software. Adept at maintaining operational efficiency through health and safety compliance, hazardous material handling, and equipment maintenance. Skilled in customised sales techniques, conflict resolution, and fostering team collaboration to enhance customer satisfaction. Committed to quick learning and adaptability while ensuring safety awareness in high-pressure environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work history
Work Experience
Willmott Dixon
Head Office
- Assisted with updating project drawings and registers
- Shadowed Design and Construction Managers, learning about planning and coordination
- Observed meetings with clients and contractors to understand communication processes
- Gained insight into construction documentation and health & safety practices
- 1 Week
- Solved complex problems with effective teamwork and communication skills.
Industrial Cleaner
7Steel Ltd
Cardiff
08.2023 - 09.2024
- Cleaned and maintained large industrial machinery
- Worked in line with UK Health & Safety regulations
- Supported team operations in a demanding industrial setting
- Developed attention to detail and resilience under pressure
Sales Assistant
Carlos Pizza
Barry
01.2023 - 01.2024
- Delivered friendly, efficient customer service during busy shifts
- Handled cash and card transactions accurately
- Restocked supplies and maintained food hygiene standards
- Built good customer relationships and earned positive feedback
Football Coach
Yemeni Community Club
Cardiff
01.2022 - 01.2024
- Organised and led training sessions for young players
- Encouraged confidence, teamwork, and discipline through sport
- Strengthened leadership and communication skills
Education
BEng - Civil Engineering
University of South Wales
PontypriddLevel 3 Diploma - Construction and the Built Environment
Cardiff and Vale College
A Level - Arabic
Cathays High School
CardiffGCSEs - English, Mathematics, Arabic, Art
Fitzalan High School
CardiffSkills
- Customer service excellence
- Payment processing and EPOS
- Inventory management
- Team collaboration
- Calmness under pressure
- Bilingual communication (English and Arabic)
- Microsoft Office proficiency
- Health and safety knowledge
- Quick learning and adaptability
- Power tool operation
- Personal protective equipment usage
- Operational efficiency
- Chemical handling expertise
- Heavy lifting capability
- Pressure management
- Equipment maintenance proficiency
- Safety awareness training
- Communication skills
- Health and safety compliance
- Hazardous material handling
- Scissor lift operation (IPAF trained)
- Sales acumen
- Brand understanding
- Returns management
- Customer focus
- Retail software proficiency
- Retail security procedures
- Customized sales techniques
- Conflict resolution
Certification
- BTEC Level 2 (Science, Music, Financial Education)
- NVQ Level 2
- Prince’s Trust Certificate
- NCFE CACHE Certificate
- Level 2 Essential Skills in English and Maths
Hobbies and Interests
Boxing & Gym: Building focus, discipline, and resilience, Football: Coaching and teamwork through sport, Architecture & Design: Interest in how ideas become real structures, Modelling & Fashion: Developing a professional modelling career
Accomplishments
- Gained industrial experience at 7Steel, working safely in a live environment
- Completed a professional placement with Willmott Dixon, learning about project management and design
- Delivered reliable customer service and teamwork as a Sales Assistant
- Recognised as a trusted football coach within the community
- Accepted by Cachet Model Agency to begin a professional modelling career
Volunteer Experience
- Mosque Construction Project, Cardiff, 2023, Assisted with logistics, materials, and volunteer coordination.
- Fitzalan School, 2022, Supported a sustainability project by planting and maintaining trees.
Languages
English
Fluent
Arabic
Fluent
References
References available upon request.
Timeline
Industrial Cleaner
7Steel Ltd
08.2023 - 09.2024
Sales Assistant
Carlos Pizza
01.2023 - 01.2024
Football Coach
Yemeni Community Club
01.2022 - 01.2024
Level 3 Diploma - Construction and the Built Environment
Cardiff and Vale College
Work Experience
Willmott Dixon
BEng - Civil Engineering
University of South Wales
A Level - Arabic
Cathays High School
GCSEs - English, Mathematics, Arabic, Art
Fitzalan High School
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