
Postgraduate student with a professional background as an Oracle Database Administrator, bringing strong experience in operational coordination, SLA-driven delivery, and working within regulated environments. Proven ability to manage multiple workstreams, maintain accurate records, and communicate effectively with stakeholders. Adaptable, detail-oriented, and keen to apply technical discipline and organisational skills to an operations-focused role while continuing to learn and develop.
Provided on-site support at Pride Park Stadium during events, assisting with customer service, coordination, and ensuring smooth crowd and operational flow in a fast-paced environment.
Delivered customer service and operational support in a busy Texaco forecourt and convenience store, handling transactions, stock, cleaning, and late-night shifts with reliability and accuracy.