Yashwanth Raj Balaji
London,Ilford
Summary
Detail-oriented Oracle Database Administrator with over 3 years’ experience in technical environments. Skilled in Linux, SQL, Bash, Python, and Ansible, focusing on production system support, issue resolution, and task automation. Proven capability in collaborating with technical teams and embracing new technologies, aiming to enhance expertise in cloud and systems engineering.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Customer Service & Operations Assistant
Delaware North
Derby
01.2026 - 05.2026
- Handled customer transactions accurately in busy stadium and retail environments, ensuring high standard of service and customer satisfaction.
- Adhered to company procedures for cash handling, customer service and operations while balancing work alongside MSc studies, demonstrating strong organisational skills.
- Collaborated with colleagues during peak periods to maintain smooth day-to-day operations, contributing to team efficiency.
Oracle Database Administrator
Cognizant Technology Solutions
Chennai
07.2022 - 11.2024
- Monitored and maintained Oracle database environments (11g/12c/19c) using Oracle Enterprise Manager (OEM), sustaining performance, availability, and SLA compliance across production and non-production environments.
- Managed and verified backup and recovery processes across multiple environments to safeguard data integrity and ensure swift restoration readiness.
- Automated routine database administration tasks using Bash scripting and Ansible, cutting manual effort and minimising downtime during maintenance windows.
- Monitored system activity using SQL and Oracle Enterprise Manager (OEM), investigated issues, and troubleshot database problems to ensure optimal performance and reliability.
- Supported database updates and maintenance across multiple environments, executing DST updates and conducting post-deployment validation to ensure system stability.
QA / Test Engineer
Amazon India
Chennai
11.2021 - 06.2022
- Executed unit, integration, and white-box testing on Android (ADB) devices, validating functionality and identifying defects pre-release to ensure quality standards.
- Designed and executed structured test cases, recording results and investigating unexpected behaviour.
- Created, tracked and managed defects through Jira, collaborating with cross-functional teams to facilitate defect resolution throughout SDLC.
- Maintained comprehensive testing documentation and tracked issues to resolution, contributing to reliable release processes.
- Analysed Linux system logs to investigate technical issues and support defect identification and resolution.
Education
MSc - Big Data
University of Derby
UK07-2026
bachelor of engineering - Electrical and Electronic Engineering
St. Joseph's College of Engineering
Chennai, India05-2019
Skills
- Customer support techniques
- Issue resolution methods
- Data management skills
- Database query optimisation
- Database operational support
- Data integrity practices
- Customer transaction management
- Cloud service knowledge
- Software deployment strategies
- Technical support skills
- Team communication strategies
- Quality assurance processes
Certification
- Oracle Cloud Infrastructure - Database Cloud Service Associate, Oracle, 2027-12-31
- Python Programming Certification, Hero Camp
- Linux Fundamentals - Beginner Level Certification
- Microsoft Azure Fundamentals, in progress (self-study)
Custom
linkedin.com/in/yashwanth-raj-balaji-3648b6188
Timeline
Customer Service & Operations Assistant
Delaware North
01.2026 - 05.2026
Oracle Database Administrator
Cognizant Technology Solutions
07.2022 - 11.2024
QA / Test Engineer
Amazon India
11.2021 - 06.2022
MSc - Big Data
University of Derby
bachelor of engineering - Electrical and Electronic Engineering
St. Joseph's College of Engineering