Yashika Singla
Manchester,United Kingdom
Summary
Experienced Human Resources Officer with knack for fostering positive workplace environments and streamlining HR processes. Delivered impactful employee engagement initiatives and improved recruitment strategies, enhancing team productivity and retention. Recognised for excellent communication skills and ability to resolve conflicts effectively.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Human Resources Officer
The Care Company Plus
Manchester
2025.05 - 2026.07
- Led recruitment efforts across multiple areas in Manchester, overseeing full end-to-end recruitment process. This involved conducting telephone and face-to-face interviews, completing post-offer processes such as DBS applications, right-to-work checks, documentation, training allocation, reference follow-ups, and handing over to operations once onboarding was complete.
- Engaged with job seekers at fairs to enhance recruitment efforts and attract talent.
- Maintained accurate, up-to-date employee records to ensure compliance with documentation and record-keeping requirements.
- Conduct regular supervision meetings, appraisals, and probation reviews in line with organisational requirements.
- Liaised with carers and relevant parties as a disciplinary officer to gather statements and collect evidence for case resolutions.
- Managed conflicts, grievances, and disciplinary matters as the main liaison between office teams and carers.
- Cross-trained in coordination duties, managing emergency cover and long-term holiday cover as required.
- Support month-end checks by identifying and flagging discrepancies in client invoices.
Senior Recruiter
SpectraForce Technologies
Mohali
2022.01 - 2024.03
- Recruited and screened candidates for clients including Meta, Aetna, Blue Cross Blue Shield, American Express, Hilton, Cigna, and BNP Paribas across U.S. and Canadian markets, contributing to successful talent acquisition processes.
- Generated $200/hour in revenue through strategic placements, directly impacting client satisfaction and retention.
- Received multiple awards for top placements, highest interview numbers, and exceeding departmental targets.
- Managed daily call volume of 70–80 outbound and 20–30 inbound, ensuring high candidate engagement and effective communication.
- Promoted to Senior Recruiter within one year for outstanding performance.
- Maintained accurate records and performance data using ATS systems.
- Explained compensation structures and calculated candidate tax estimates.
Education
MSc - Financial Technology
Manchester Metropolitan University
United Kingdom 2024.09 - 2025.10
Bachelor's - Business Administration
Chitkara University
India 2018.08 - 2022.10
Skills
- Employment law understanding
- Employee relations
- Disciplinary procedures
- Grievance handling
- Performance Management
- Administration
- Excel proficiency
- Business acumen
Timeline
Human Resources Officer
The Care Company Plus
2025.05 - 2026.07
MSc - Financial Technology
Manchester Metropolitan University
2024.09 - 2025.10
Senior Recruiter
SpectraForce Technologies
2022.01 - 2024.03
Bachelor's - Business Administration
Chitkara University
2018.08 - 2022.10