Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Hi, I’m

Yashdeep Thakur

Goa,India
Yashdeep Thakur

Summary


Market Research & Analysis – Identifying trends, opportunities, and competitors.
Sales & Revenue Growth – Driving business expansion and profitability.
Lead Generation & Prospecting – Finding and attracting new clients.
Negotiation & Deal Closing – Securing profitable contracts and partnerships.
Relationship Management – Building strong client and stakeholder connections.
Strategic Planning – Developing long-term business growth strategies.

Networking & Partnerships – Establishing collaborations for expansion.
Marketing & Branding Awareness – Enhancing company visibility and positioning.
Customer Retention Strategies – Ensuring client satisfaction and repeat business.
Data-Driven Decision Making – Using analytics and CRM tools for strategy.
Communication & Interpersonal Skills – Engaging effectively with clients and teams.
Project & Time Management – Handling multiple clients, deals, and priorities.
Cross-Functional Collaboration – Working with marketing, finance, and operations teams.

Overview

18
years of professional experience

Work history

Devyani International
Goa, India

Area Manager - Goa & Mumbai Airport Region
11 2021 - 01 2024

Job overview

  • Successfully launched five new KFC outlets in six months, overcoming challenges, streamlining operations, and delivering exceptional customer experiences.
  • Supervised Goa & Mumbai Airport Restaurant General Managers and managed 11 restaurants maintaining compliance and reporting requirements for all areas and assets.
  • Increased sales from 4.35cr to 4.95cr by rolling out different programs across regional stores.
  • Exceeded sales forecast figures by 121% I2P regularly through superior customer service, thereby achieving the Best Area Coach reward Pan India for the financial year 2021-22
  • Conducting weekly & monthly P&L, Food Cost, Ops KPI reviews, providing feedback, and addressing any issues or concerns with store managers.
  • Conducted financial audits and risk assessments to achieve regulatory compliance.
  • Identifying, recruiting, and training new managers, ensuring they have the necessary skills and knowledge.
  • Collaborated with cross functional teams to develop and implement successful corrective plans.
  • Transformed underperforming teams into productive, profitable teams.
  • Regularly visiting stores to assess operations, cleanliness, and efficiency, ensuring consistent QA standards.
  • Conducted financial audits and risk assessments to achieve regulatory compliance.

Devyani International
Goa , India

Restaurant General Manager
11 2018 - 11 2021

Job overview

  • Oversee the daily operations of the restaurant, including food preparation, service, and cleanliness.
  • Manage inventory levels, place orders, and ensure timely delivery of supplies.
  • Review daily & weekly raw and cooked wastages.
  • Conduct weekly & monthly meetings with store teams explaning the stores P&L and Food Cost performance.
  • Ensure restaurant is ready for Food Safety & Financial audits.
  • Control profitability by managing cash flow, labor costs, and inventory levels.
  • Recruit, interview, and hire team members, shift managers, and assistant general managers.
  • Conduct performance appraisals, provide coaching and training, and take disciplinary action when necessary.

Devyani International
Goa , India

Assistant Restaurant Manager
03 2016 - 10 2018

Job overview

  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Increased kitchen efficiency [Number]% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Developed unique events and special promotions to drive sales.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maximized quality assurance by completing frequent line checks.

Devyani International
Goa, India

Shift manager
2013.02 - 2016.03 (3 education.years_Label & 1 education.month_Label)

Job overview

  • Excelled in every store position and regularly backed up front-line staff.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Tracked receipts, employee hours and inventory movements.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Update Recreation & Gaming Pvt Ltd
Goa, India

Food and Beverage Supervisor
2007.05 - 2013.02 (5 education.years_Label & 9 education.months_Label)

Job overview

  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Worked with qualified chef to diversify menu with new offerings.
  • Monitored food preparation, production and plating for quality control.

Devyani International Ltd
Goa , India

Deputy Manager - Business Development
02 2024 - Current

Job overview

  • Conduct research to understand market trends, identify potential clients, and analyze competitor activities.
  • Identify and pursue new business opportunities, building a pipeline of potential clients.
  • Negotiate contracts, terms, and pricing with clients, ensuring mutually beneficial outcomes.
  • Maintain adherence to company standards, regulations, and legal requirements.
  • Develop and nurture strong relationships with existing and potential clients, acting as a point of contact and ensuring client satisfaction.
  • Collaborate with other departments and stakeholders to achieve common goals.

Education

Kohinoor College of Hotel & Tourism Management Studies

Bachelor of Hotel & Tourism Management Studies from Hotel Operations
06/2004 - 05/2007

University overview

  • Coursework majorly in Food Productions, Front Office & Housekeeping and Food & Beverage Service

Skills

  • Communication & Interpersonal Skills
  • Negotiation & Persuasion skills
  • Collaboration Skills
  • Inventory control
  • KPI management
  • Customer-centric attitude
  • Training and development
  • Food Safety & Financial Compliance

Accomplishments

Accomplishments
  • Successfully opened 5 new stores in different locations as Area Coach, thereby increasing the store storeccount from 5 to 10.
  • Achieved best Area Coach for financial year 2021-22
  • Successfully opened 7 New Stores as Business Development Manager, with 3cr landlord investment & maximum scope of work in landlords scope.
  • Awarded Pioneer for Explosive Store Expansion by Yum Restaurants India Pvt Ltd.

Affiliations

Affiliations
  • Currently Pursuing Microsoft Certified Global Expert
  • Basic to advanced ChatGPT, AI & Prompt Engineering, Ms Excel, Power BI, PPT & SQL MasterClass

Languages

English
Fluent
Hindi
Fluent
Marathi
Native

Timeline

Shift manager
Devyani International
2013.02 - 2016.03 (3 education.years_Label & 1 education.month_Label)
Food and Beverage Supervisor
Update Recreation & Gaming Pvt Ltd
2007.05 - 2013.02 (5 education.years_Label & 9 education.months_Label)
Area Manager - Goa & Mumbai Airport Region
Devyani International
11 2021 - 01 2024
Restaurant General Manager
Devyani International
11 2018 - 11 2021
Assistant Restaurant Manager
Devyani International
03 2016 - 10 2018
Deputy Manager - Business Development
Devyani International Ltd
02 2024 - Current
Kohinoor College of Hotel & Tourism Management Studies
Bachelor of Hotel & Tourism Management Studies from Hotel Operations
06/2004 - 05/2007

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Yashdeep Thakur