
Reliable and customer-focused retail assistant with hands-on experience in grocery and convenience store operations. Skilled in customer service, shelf stocking, billing support, and maintaining store hygiene. Strong communication skills, quick learner, and able to work efficiently in a fast-paced supermarket environment. Seeking an opportunity at Umrah Supermarket to contribute to excellent customer service and smooth daily operations.
•Assisted customers with product selection and inquiries.
• Supervised day-to-day café operations while ensuring excellent customer service.
• Welcomed customers, took orders, and handled cash and card payments accurately.
• Maintained a clean, safe, and welcoming environment in line with company standards.
• Resolved customer queries professionally and efficiently.
• Supported stock control and product displays to maximise sales.
• Delivered high-quality customer service in a fast-paced retail environment.
• Processed transactions using cash, card, and digital payments.
• Promoted in-store offers and supported promotional events.
• Maintained visual merchandising and stock levels.
• Assisted with inventory checks and supported team sales targets.