Yasemin Yildiz
Leicester
Summary
Customer-focused individual with strong problem-solving abilities and a proven track record of providing excellent service. Demonstrates reliability and initiative, excelling in both team and independent settings. Committed to creating a positive experience for customers through effective communication.
Overview
5
5
years of professional experience
Work history
Volunteer
The Melting Pot
Bewdley, Worcestershire
05.2023 - 05.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organised and cleaned tables, work surfaces, and pots in order to maintain a clean, safe work environment for customers.
- Interpreted customers' needs along with engaging with customers directly in order to deliver a better experience.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Paper Deliverer
McColl's
Bewdley, Worcestershire
07.2018 - 05.2023
- Undertook early morning starts consistently, highlighting strong time management skills.
- Provided courteous and friendly service when delivering papers to customers, building positive customer relations and increasing client satisfaction and loyalty.
- Delivered newspapers to customers on time by utilising knowledge of local areas to efficiently navigate through neighbourhoods.
- Sorted newspapers in delivery order to enhance service efficiency and minimise delivery times, as well as adapting delivery routes in response to changes in customer subscriptions, demonstrating flexibility and problem-solving skills.
- Operated under various weather conditions, showcasing reliability and commitment to the job.
- Adhered to all safety regulations during delivery runs to ensure personal wellbeing as well as that of others on the road.
Product Developer
Young Enterprise
Bewdley, Worcestershire
09.2022 - 04.2023
- Efficiently worked within a large group of people, as well as within a smaller group.
- Able to work under pressure, even with a lack of funds, direct experience, and time.
- Assured and validated product functionality and user experience, addressing issues prior to launch.
- Contributed to the creation of a sustainable product by using eco-friendly materials and processes.
Education
A-Levels -
Bewdley Sixth Form
Bewdley, Worcestershire 09.2023 - 08.2025
Bachelor of Arts - Design Crafts
De Montfort University
Leicester 09.2025 -
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Reliability
- Punctuality
- Initiative
- Time management
Timeline
Bachelor of Arts - Design Crafts
De Montfort University
09.2025 -
A-Levels -
Bewdley Sixth Form
09.2023 - 08.2025
Volunteer
The Melting Pot
05.2023 - 05.2023
Product Developer
Young Enterprise
09.2022 - 04.2023
Paper Deliverer
McColl's
07.2018 - 05.2023
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