Yasamin Talebi
Summary
Contracts and governance professional specialising in IT contracts and supplier management. Expertise includes contract lifecycle coordination, risk assessment, and stakeholder engagement within complex organisational structures. Holds an MSc in International Business & Management with Distinction, integrating commercial awareness and analytical skills to enhance procurement and compliance processes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
IT Contracts Coordinator
University of Kent
08.2026 - Current
- Coordinate the administration and governance of IT contracts and service agreements, reviewing contractual terms, obligations and compliance requirements to identify risks and support alignment with UK GDPR, the Data Protection Act 2018 and relevant University policies.
- Support contract review, procurement and supplier evaluation activities, working closely with Procurement, Governance & Assurance, technical stakeholders and external suppliers to ensure contractual, quality and compliance requirements are appropriately addressed.
- Maintain oversight of the IT contract portfolio, monitoring supplier performance, contractual obligations, review and renewal dates, and coordinating stakeholder actions to support effective contract lifecycle and supplier relationship management.
Learning Environment Assistant
University of Kent
Canterbury
11.2025 - Current
- Provide first-line support for system and access-related enquiries, resolving issues within scope and escalating technical matters to specialist teams while maintaining clear communication and continuity of service.
- Manage enquiries and digital communications through the Learning Environment shared mailbox, interpreting requests and liaising with academic, Professional Services and specialist teams to ensure accurate and timely resolution.
- Maintain structured information records and Excel-based trackers, supporting document and information-delivery processes through data validation, resource searches and preparation of digital documentation in collaboration with the Document Delivery team.
IELTS Test-Day Supervisor
IH London / British Council
Canterbury
06.2024 - Current
- Led end-to-end test-day operations as Venue Manager, Test Day Administrator and Supervisor, coordinating staff, candidate registration, identity verification and venue delivery in accordance with strict examination, confidentiality and quality-assurance requirements.
- Oversee high-stakes assessment delivery, maintaining accurate operational records, resolving time-sensitive issues and coordinating candidates, invigilators and stakeholders to ensure secure, compliant and efficient service delivery.
- Supported digital content and customer engagement project by using front-line customer insight to develop factsheets and digital materials while coordinating website content updates via CMS and Monday.com.
Contracts and Trusted Research Coordinator
University of Kent
Canterbury
11.2025 - 08.2026
- Coordinated research contract and governance processes, reviewed documentation to ensure compliance with University policies, regulatory requirements, and established due diligence frameworks.
- Conducted institutional due diligence and risk assessments, including Companies House verification and partner checks, analysed information to identify compliance and governance risks, facilitating informed decision-making.
- Managed complex stakeholder enquiries across academic teams, professional services, and external partners, coordinated contractual and governance requirements, and advanced cases to resolution.
Accommodation Administrative Assistant
University of Kent
Canterbury
06.2025 - 10.2025
- Managed accommodation allocation and booking processes using university systems, ensuring data accuracy, record integrity, and compliance with GDPR requirements.
- Coordinated responses to high-volume enquiries, resolving operational issues and enhancing communication with internal teams.
- Identified and implemented process improvements, supporting service enhancements to streamline workflow and elevate service delivery.
Student Engagement & Representation Roles
University of Kent
Canterbury
01.2024 - 12.2024
- Gathered and analysed student feedback to identify service improvement opportunities and provide evidence-based recommendations to university teams.
- Contributed to structured reviews and committee discussions, supporting improvements in academic services, accessibility, and user experience.
- Facilitated communication between students and professional service teams, strengthening stakeholder engagement and supporting effective decision-making.
English Instructor / IELTS Instructor
Irsafam, IranMehr & Safir Language Institutes
Iran
01.2019 - 12.2023
- Delivered structured training programmes for diverse learner groups, developing strong skills in communication, planning, and performance-focused delivery.
- Designed learning materials and assessed progress through structured feedback, demonstrating analytical thinking and continuous improvement practices.
- Utilised digital learning platforms to deliver engaging training experiences and adapt delivery methods to different user needs.
School Supervisor / Assistant Manager
Ayandeh Andishan Language Institute
Tehran
02.2020 - 01.2023
- Managed the planning and delivery of academic and operational activities for a community of 200+ staff and students, coordinating schedules, resources, events and educational programmes to ensure effective and consistent service delivery.
- Led staff coordination and development activities, including workload planning, performance oversight and the design and delivery of training initiatives to strengthen capability, maintain quality standards and support continuous improvement.
- Planned and coordinated student engagement activities, tours and events while managing communication across academic staff, students and wider stakeholders, resolving operational issues and balancing competing requirements to achieve successful outcomes.
Education
MSc - International Business & Management
University of Kent
Canterbury, Kent, United Kingdom2025
BA - English Language and Literature
Islamic Azad University
Tehran, Tehran, Iran2023
Skills
- IT Contract Management & Contract Lifecycle Coordination
- Contract Review & Contractual Compliance
- UK GDPR & Data Protection Requirements
- Governance, Risk & Regulatory Compliance
- Procurement & Supplier Management
- Supplier Performance & Relationship Management
- Third-party risk management
- Contract Documentation & Records Governance
- Data Analysis, Reporting & Management Information
- Process Improvement & Operational Efficiency
- Stakeholder Management & Cross-Functional Collaboration
- Policy & Procedure Implementation
Certification
- Research Partner Due Diligence – Introduction and Best Practices — ARMA | 2026
- GDPR and Compliance — University of Kent | 2026
- Fire Marshalling – Evacuation, Fire Prevention & Inspection (IFSM Accredited) — University of Kent | 2026
- Occupational English Test (OET) Examiner/Supervisor Certification — OET.com | 2026
- Supervision & IELTS Invigilation Certification — British Council | 2024
- Child Protection Awareness & Safeguarding Certification — British Council | 2024
- Certificate in Supervising Management — Ayandeh Andishan Institute | 2020
Reference
Available upon request
Timeline
IT Contracts Coordinator
University of Kent
08.2026 - Current
Learning Environment Assistant
University of Kent
11.2025 - Current
Contracts and Trusted Research Coordinator
University of Kent
11.2025 - 08.2026
Accommodation Administrative Assistant
University of Kent
06.2025 - 10.2025
IELTS Test-Day Supervisor
IH London / British Council
06.2024 - Current
Student Engagement & Representation Roles
University of Kent
01.2024 - 12.2024
School Supervisor / Assistant Manager
Ayandeh Andishan Language Institute
02.2020 - 01.2023
English Instructor / IELTS Instructor
Irsafam, IranMehr & Safir Language Institutes
01.2019 - 12.2023
MSc - International Business & Management
University of Kent
BA - English Language and Literature
Islamic Azad University