YAQUB ONAFOWORA
London,City of London
Summary
Skilled mobile phone repair technician with great hands-on skills and strong interest in technology. Exceptionally organized with inventory and customer records also detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work history
Advance Mobile Phone Repair Technician
STL FIBERCO AND ENGNEERING LTD
Abuja, Nigeria
2020.12 - 2023.09
- Troubleshot mobile camera to repair damage.
- Performed quality control measures to gauge quality control.
- Maintained clean, tidy working areas to provide secure store environment for staff and customers.
- Documented repairs to maintain logbook and accurate information.
- Diagnosed battery problems to determine root of cause.
- Replaced components to enhance functionality of mobile device.
- Ordered supplies to maintain consistent inventory.
- Addressed queries and concerns regarding mobile capacity and features.
Mobile Phone Technician
Kingbyte Systems
IKEJA, NIGERIA
2018.12 - 2020.11
- Facilitated communication between customers and device vendors for under-warranty faulty devices.
- Observed health and safety regulations during repairs, decreasing accidents.
- Recorded job details in tracking system and maintained repairs database.
- Offered technical support and advice on mobile device issues and repairs.
- Completed repair tasks within specified timeframes, growing brand reputation and fostering customer loyalty.
- Verified warranty status of damaged or faulty devices before initiating repairs.
- Performed software updates to fix bugs and patch vulnerabilities.
- Followed manufacturer manuals and guidelines in troubleshooting and fixing devices.
SOFTWARE TESTER
Tezza Business Solutions
Lagos
2015.01 - 2018.11
- Review Functional Requirement Document (FRD) to identify Test Cases and Test Conditions
- Conduct review meetings with developers, business owners, and business analysts to analyze the requirement specification document
- Develop test cases for each of the identified test conditions
- Develop a test plan and strategy to carry out test objectives
- Execution of developed Test Cases
- Finding, documenting, reporting bugs and recommend fixes
- Verify developed solution is in line with requirement specification
- Software defects reporting and tracking using Spira Inflectra
- Identifying defects outside the scope of requirement specification
NOC ENGNEER, Makasa Sun Nigeria
2012.04 - 2014.11
- Maintained hardware and software for networks and assisted in installation and upgrade of servers
- Monitored and analyzed network services in real time and escalated issues
- Hosted monthly team video conferences for comprehensive performance reviews
- Maintained historical data for future analysis to understand traffic flows and identify bottlenecks.
Computer Science Teacher
National Youth Service
2011.03 - 2012.03
- Akwa-Ibom, Uyo
- Taught Secondary school students
- Wrote and marked exam questions
- Helped with sports training and managed football team
- Introduced students to elementary mobile phone technology
- Illustrated science with real-world applications
- Help student understands sensitivities and differences.
Education
Bachelor of Science - Computer Science
ESAE UNIVERSITY
01.2020
Diploma - Electrical Engineering, Electrical /Electronic Engineering
YABA COLLEGE OF TECHNOLOGY - LAGOS
10.2010
OSUN NIGERIA - undefined
FEDERAL POLYTECHNIC EDE
11.2005
Skills
- Microsoft Office
- Microsoft Excel
- Smartphone repairs
- Tablet servicing
- Printer setup
- Level 3 repair experience
- iPhone expertise
- Installation support
Languages
English
Fluent
Timeline
Advance Mobile Phone Repair Technician
STL FIBERCO AND ENGNEERING LTD
2020.12 - 2023.09
Mobile Phone Technician
Kingbyte Systems
2018.12 - 2020.11
SOFTWARE TESTER
Tezza Business Solutions
2015.01 - 2018.11
NOC ENGNEER, Makasa Sun Nigeria
2012.04 - 2014.11
Computer Science Teacher
National Youth Service
2011.03 - 2012.03
Bachelor of Science - Computer Science
ESAE UNIVERSITY
Diploma - Electrical Engineering, Electrical /Electronic Engineering
YABA COLLEGE OF TECHNOLOGY - LAGOS
OSUN NIGERIA - undefined
FEDERAL POLYTECHNIC EDE