Assisted customers with clothing shopping and provided a positive shopping experience.
Managed checkout, ensuring smooth and accurate transactions.
Maintained store cleanliness, organized stock, and ensured product displays were appealing.
Supported daily store operations to ensure a welcoming environment.
On-site Japanese Interpreter
Dentsu Aegis Network
Guangzhou, China
10.2019 - 02.2020
Senior E-commerce Specialist - Japan
HOFAN
Shenzhen, China
04.2020 - 09.2021
Shopify Website Operation: Designed and optimised website layout, content, pricing, and SEO while monitoring performance to improve user experience, conversion, and retention.
Influencer & Media Relations: Coordinated with influencers and media to drive brand exposure and site traffic.
Performance Marketing: Conducted competitor and audience analysis to develop ad strategies across Google and Meta. Optimised targeting, creatives, and bidding to maximise ad performance.
EDM: Developed monthly email plans, designed templates, and segmented users to boost engagement and purchases.
Market Research: Analyzed target markets and competitors to identify brand launch opportunities.
Senior Marketing Specialist - JP,EU,US
Fastlane
Shenzhen, China
09.2021 - 04.2024
Media & Influencer Relations: Secured media coverage & content collaborations with top-tier Japanese tech, lifestyle, and gaming outlets.
Brand Communication: Built and managed communication networks with Japanese influencers and media for various projects.
Content Creation: Created and managed Japanese materials, including press releases and brand books.
Project & Client Management: Coordinated with internal teams and clients to ensure smooth project execution and timely delivery.
Event Planning: Planned and executed offline brand events across major cities in Japan.
Business Development: Identified local partnership opportunities to enhance brand visibility and credibility.
Education
Master of Arts - Promotional Media: Public Relations, Advertising and Marketing
Goldsmiths, University of London
City of London
09.2024 -
Bachelor of Arts - Japanese Language and Business
Guangdong University of Foreign Studies
Guangzhou, China
09.2016 - 06.2020
Skills
Friendly, sociable, communicative
Detail-oriented with hospitality mindset
Collaborative, calm under pressure
Adaptable and culturally aware
Passionate about good coffee & cuisine
Affiliations
Hiking, Traveling, Photography, Reading, Gigs
Languages
English
Advanced
Japanese
Upper intermediate
Mandarin & Cantonese
Native
Timeline
Master of Arts - Promotional Media: Public Relations, Advertising and Marketing