YANG XUAN LEE
Manchester,United Kingdom
Summary
A proactive sales professional with hands-on experience in B2B sales, customer relationship management, and business development across both Hong Kong and UK markets. Experienced in generating leads, managing client accounts, and driving sales through direct communication and follow-ups. Comfortable working in fast-paced environments and building long-term customer relationships. Currently seeking a sales-focused role where I can contribute to business growth and further develop my commercial skills.
Overview
8
8
years of professional experience
Work history
Self-Employed
Sunny Floor Care
Manchester
03.2026 - 05.2026
- Launched a small-scale floor cleaning service, managing end-to-end operations from customer enquiry to job completion
- Conducted market research and tested local demand through direct outreach and marketing activities
- Handled customer communication, quotations, and service delivery
- Developed basic marketing materials and promoted services through online and offline channels
- Gained hands-on experience in customer acquisition and service operations
Flooring Technician (Contract)
Seamark PLC
Manchester
01.2025 - 02.2026
- Carried out wood floor sanding, refinishing, and coating across residential projects
- Assisted with on-site preparation, repairs, and finishing to meet quality standards
- Communicated with team members and clients to ensure project requirements were met
- Maintained safe and efficient working practices on-site
- Various Companies, UK
Sales Executive
Seamark PLC
Manchester
07.2024 - 01.2025
- Generated new business through outbound B2B calls and email outreach to wholesalers and retail customers (e.g. supermarkets)
- Identified and developed new client accounts outside of the company’s existing customer base
- Converted new prospects into confirmed orders through follow-ups, negotiation, and product recommendations
- Built and maintained relationships with both new and existing clients to support repeat business
- Managed customer enquiries and handled order coordination from enquiry to fulfilment
- Used CRM systems (GoldMine, Sage) to track leads, manage accounts, and ensure timely follow-ups
Sales Manager
Rich Tone Creation
03.2022 - 05.2024
- Developed and managed B2B client relationships to drive repeat business and long-term partnerships
- Sourced products from suppliers and negotiated pricing to achieve competitive margins
- Managed end-to-end sales process including client enquiry, quotation, negotiation, and order fulfilment
- Coordinated with factories and logistics partners to ensure smooth production and delivery
- Advised clients on product options, pricing strategies, and sourcing solutions based on their needs
- Identified new business opportunities and expanded customer base through proactive outreach
- Handled international shipping arrangements and local distribution planning
Marketing & Sales Executive
Bonkit Wooden Floor Care-Sole Distributor of Bona
01.2020 - 03.2022
- Consulted with customers to assess flooring conditions and recommend suitable treatment solutions
- Conducted on-site visits, measurements, and provided quotations based on customer needs
- Managed customer enquiries from initial contact through to project completion
- Coordinated project schedules, materials, and on-site work to ensure smooth delivery
- Built trust with customers through clear communication and professional advice
- Created marketing content including photos and videos to support brand awareness and lead generation
- Supported business growth through both online (social media) and offline channels
Sales Executive
Rich Tone Creation
01.2018 - 01.2020
- Identified and approached potential clients to generate new business opportunities
- Developed relationships with customers to support repeat business
- Assisted in sourcing products and coordinating with suppliers to meet client requirements
- Supported the sales process from enquiry to order, including communication, follow-ups, and coordination
- Worked closely with internal and external partners to ensure smooth order fulfilment
Education
Bachelor of Science - Sports Science
The Chinese University of Hong Kong
Hong KongSkills
- Sales & Business Development
- B2B & B2C sales
- Lead generation & client acquisition
- Negotiation & closing deals
- Relationship management & repeat business
- Customer & Communication
- Customer service & complaint handling
- Strong verbal and written communication
- Ability to build trust with clients
- Operations & Coordination
- Order processing & logistics coordination
- Scheduling & time management
- Problem solving in fast-paced environments
- Technical & Tools
- Microsoft Office (Excel, Word, Outlook)
- CRM systems (Goldmine, Sage)
- Basic photo & video editing
LANGUAGES
Chinese (Cantonese): Native language
Chinese (Mandarin): Fluent
English: Advanced
HOBBIES
Football – team-based activity demonstrating teamwork and discipline
PERSONAL INFORMATION
- Driving License: Category AM/B/BE/f/k/q
- Right to Work: Valid visa holder for employment
Timeline
Self-Employed
Sunny Floor Care
03.2026 - 05.2026
Flooring Technician (Contract)
Seamark PLC
01.2025 - 02.2026
Sales Executive
Seamark PLC
07.2024 - 01.2025
Sales Manager
Rich Tone Creation
03.2022 - 05.2024
Marketing & Sales Executive
Bonkit Wooden Floor Care-Sole Distributor of Bona
01.2020 - 03.2022
Sales Executive
Rich Tone Creation
01.2018 - 01.2020
Bachelor of Science - Sports Science
The Chinese University of Hong Kong