Summary
Overview
Work history
Education
Skills
Languages
Timeline
AdministrativeAssistant

Yang Chen

Cardiff

Summary

Dynamic professional with expertise in social media integration and online advertising techniques, complemented by strong video editing capabilities. Proficient in Python programming and experienced with Linnworks, demonstrating leadership and team-building skills. Committed to leveraging technical skills to drive innovative solutions and enhance digital marketing strategies.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Website administrator

Digi4u
Cardiff
08.2024 - Current
  • Managed website content updates and ensured accurate representation of brand messaging.
  • Assisted in troubleshooting website issues, collaborating with technical teams for resolution.
  • Supported user experience improvements by gathering feedback and implementing basic changes.
  • Coordinated basic SEO practices to enhance website visibility and search rankings.
  • Collaborated with design teams to ensure visual consistency across web pages.
  • Monitored web traffic for insights into user behaviour and preferences.

Mobile Phone Repair Shop manager

Xihe Ltd T/A iPhonefixed
Cardiff
09.2021 - 08.2024
  • Managed daily operations of mobile phone repair shop ensuring efficient workflow.
  • Trained new staff on repair techniques and customer service standards.
  • Oversaw inventory management including ordering and stock control processes.
  • Implemented quality assurance protocols to maintain high repair standards.
  • Handled customer inquiries and resolved complaints to enhance satisfaction.
  • Monitored industry trends to identify opportunities for service enhancements.
  • Assisted customers in making informed buying decisions through expert advice on products,.
  • Led team meetings effectively, facilitating open communication amongst staff members,.
  • Boosted overall sales performance through the implementation of effective merchandising strategies.

Education

Bachelor of Science - Computer Science

Cardiff University
Cardiff
09.2021 - 09.2024

Skills

  • Social media integration
  • Online advertising techniques
  • Video editing capability
  • Python programming
  • Linnworks
  • Leadership
  • Team building

Languages

English
Native
Chinese (Mandarin)
Native

Timeline

Website administrator

Digi4u
08.2024 - Current

Mobile Phone Repair Shop manager

Xihe Ltd T/A iPhonefixed
09.2021 - 08.2024

Bachelor of Science - Computer Science

Cardiff University
09.2021 - 09.2024

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Yang Chen