Yana Sheremet
London,United Kingdom
Summary
Dynamic Office Assistant with six years of diverse experience in administrative support and financial management, committed to enhancing operational efficiency. Proficient in office administration, invoice processing, and team supervision, ensuring smooth workflow and effective communication within teams. Demonstrated ability to manage multiple tasks in fast-paced environments while maintaining accuracy and attention to detail. A proactive approach to problem-solving fosters productive relationships and supports organizational objectives. Ready to contribute valuable skills and a strong work ethic to drive success in a new role.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Bar and restaurant supervisor
White Rabbit Projects at EVE
London
2026.04 - Current
- Led team meetings, fostering a positive work environment and strong teamwork.
- Ensured staff adhered to company policies regarding alcohol serving limits thus preventing any potential legal issues.
- Performed administrative tasks such as managing employee records and scheduling shifts efficiently.
- Fostered good relationships with regular patrons which increased customer loyalty towards the establishment.
Reception assistant
Harvey Nichols Fifth Floor
London
2022.06 - 2026.03
- Acted as the first point of contact for guests, clients, and visitors, providing a professional and welcoming front-of-house service.
- Managed incoming phone calls and enquiries, ensuring accurate information flow and message handling.
- Coordinated bookings, schedules, and daily front-of-house operations.
- Maintained visitor records, front desk documentation, and internal logs.
- Supported smooth daily operations in a high-volume, fast-paced environment.
- Resolved guest and operational issues promptly while maintaining service standards
Assistant Accountant
Teplostar-Ukraine
Kyiv
2019.05 - 2022.02
- Created and managed financial documents including invoices, pay-orders, receivables, and purchase orders.
- Processed payments and invoices accurately and within expected time frames.
- Controlled and summarized initial financial documentation.
Administrator
“Bez.skolov"
2021.07 - 2022.01
- Managed data in spreadsheets and maintained up-to-date reports.
- Organized and scheduled meetings and events.
- Supervised staff and handled technical administrative tasks.
- Provided clerical and front-office support.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
Education
Bachelor - International Economic Relations
The Kyiv National University of Trade and Economics
2018.09 - 2022.07
Skills
- Ability to Work in a Team
- Effective Time Management
- Microsoft Office
- Project Management
- Complex Problem Solving
- Office Administration & Coordination
- Invoice & Payment Processing
- Vendor & Facilities Management
- Team Supervision & Training
- Document Control & Filing Systems
- Excellent Communication & Interpersonal Skills
Certification
- FIRST AID TRAINING, Harvey Nichols
- Hospitality Training, Harvey Nichols
- Anti-Money Laundering, Harvey Nichols
- The Fundamentals of Data Protection, Harvey Nichols
Languages
English
Advanced
Russian - Fluent
Beginner
Ukrainian - Native
Beginner
Timeline
Bar and restaurant supervisor
White Rabbit Projects at EVE
2026.04 - Current
Reception assistant
Harvey Nichols Fifth Floor
2022.06 - 2026.03
Administrator
“Bez.skolov"
2021.07 - 2022.01
Assistant Accountant
Teplostar-Ukraine
2019.05 - 2022.02
Bachelor - International Economic Relations
The Kyiv National University of Trade and Economics
2018.09 - 2022.07